
Events Sales Manager - Aloft Anchorage
- Anchorage, AK
- Permanent
- Full-time
- Medical, Dental and Vision coverage
- Life Insurance
- Paid personal time off
- Leadership and Management Training Programs
- 401K Retirement Plan
- A PATH for your future!
- Discounted room rates
- A FUN PLACE TO WORK
- Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
- Develop accounts (new and existing) by mapping specific business and buying tendencies. Include client profile for each meeting; maintain organized and professional plan for correspondence and follow up.
- Develop and support planning process for corporate and social events on property.
- Conduct tours of property to meeting planners and other potential customers while informing of all hotel services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
- Coordinate all sales related activity through the direction of the company Director of Sales and hotel’s General Manager; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
- Complete monthly reports or projects by specified deadlines to Director of Sales and/or GM.
- Excellent knowledge of Delphi account management system as an account/organizational tool (if applicable)
- Have a working knowledge of local and regional competition.
- Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region.
- Assist in the distribution or delivery of marketing materials.
- Provide high-quality customer service to meet expectations of upscale clients.
- Book weddings and social events, explain booking process, policies, answer questions, and give site tours.
- Maintain booking records in office.
- Fax/email out contracts, Terms & Conditions and Accounting & Catering procedures for approval by client.
- Follow up to make sure signed contracts from client are returned with appropriate payments and deposits.
- Distribution of all contracts to other outlets. Maintain copies in Contract books and individual files.
- Organize and prepare agenda/documents for weekly BEO and Resume meetings.
- Complete/review daily billing and folios for finished events.
- Manage incoming and outgoing emails professionally and in a timely manner.
- Ability to create, adapt or envision wedding/social event ideas and make them a reality for prospective social clients.
- Ability to establish and maintain professional relationships with vendors and suppliers as well as efficiently and effectively coordinate with outside vendors for a successful event.
- Legally eligible to work in the United States
- This person should have excellent verbal and written communication skills, with basic knowledge of hotel related processes and departments.
- Excellent skills in Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint)
- 2-3 years of hotel sales and events experience
- Experience working Weddings or Social events preferred
- Experience working in a branded hotel a plus
- Proficiency with Galaxy/Lightspeed PMS, as well as sales automation or similar platform desirable
- Applicant must be personable and exhibit outstanding customer service in guest interactions
- Appropriate business attire