
F&B Operational Intern - M&T Bank Stadium
- Baltimore, MD
- $19.00-21.00 per hour
- Training
- Full-time
- Attend designated M&T Bank Stadium events as scheduled, with a focus on auditing the readiness of the F&B Operation.
- Walk the stadium in the days before an event to ensure the operation is keeping pace with their preparations
- Review Operations documentation to ensure menu boards are accurate, line queues are setup, adequate product is present, technology is working, and other items as outlined
- Assist the Concessions operation during peak demand times by taking orders on handheld devices to reduce guest wait time
- Track variations in wait time guest experience over the course of an event
- Generate detailed reports and summaries of data collected during each event.
- Completed or pursuing a Bachelor's degree in Sports Management, Business, Hospitality, Data Science, Statistics, or a related field (or equivalent experience) ideal, but open to any ambitious person intrigued by live event operations
- Strong attention to detail and the ability to work in a fast-paced, dynamic environment.
- Effective communication skills, both written and verbal.
- Flexibility to work during stadium event hours, including evenings, weekends, and holidays.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program