Warranty Administrator - Tom Wood Volkswagen Noblesville
- Noblesville, IN
- Permanent
- Part-time
- Process warranty claims on a timely basis
- Process all warranty paperwork to ensure proper documentation
- Verifies criteria required by factory or distributor
- Reconciles all warranty receivables with payments through the appropriate accounting schedule
- Posts credits on computer
- Resubmits all rejected claims promptly or receives authorization to write them off
- Follows up on payment of outstanding claims
- Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of
- Arrange for parts to be shipped to the factor or distributor to be scrapped
- Files and maintains all service records as required by the warrantor
- Keeps informed of all factory recalls and bulletins
- Assists with body shop warranty claims as needed
- Assists with any clerical needs as directed by the fixed operations manager or the controller
- Performs other duties as assigned
- Strong attention to detail
- Excellent communication skills
- Proficiency in automotive systems and repair processes
- Experience in warranty administration or related fields
- Ability to manage a high volume of inquiries
- Familiarity with relevant software systems
- Commitment to delivering exceptional customer service
- Required-valid driver’s license, with clean record
- 401k
- Training
- Service Awards
- Career Advancement
- Wisely & DailyPay