Staff Training Coordinator/Secretary

• Ensure that training courses, both Evergreen-specific and state-specific, are available, conducted, and documented in the appropriate manner.
• Schedule the appropriate trainers for all training required. Conduct training directly if needed.
• Assist with orientation process for new employees.
• Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
• Assist with all administrative duties for the Division as required (i.e., Human Resources, Finance, etc.).
• Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information, and forward to Home Office for processing within a required time frame.
• Conduct reference checks of applicants.
• Explain company benefits to employees and, when necessary, seek additional clarification.
• Maintain employee files and ensure confidentiality.
• Verify and maintain all employee drivers’ licenses and auto insurance information.
• Complete all PCNs and required documentation for staff changes.
• Assist with the verification and correction of all payroll documents.

• Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
• Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
• Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
• Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

• High school diploma and at least one (1) year of experience in administrative duties, including training.
• Basic knowledge of state and federal guidelines governing Evergreen programs.

• Constantly moves about to coordinate work.
• Regularly works in a fast-paced environment with multiple task deadlines.
• Regularly moves and positions objects weighing up to 50 pounds.
• Occasionally exposed to viruses and infectious conditions.
• Constantly alert and observant during working hours.

• Will not supervise.

• Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individual(s) served and staff in a manner that is conducive to harmony and their best efforts.
• Must be adaptable and have the ability to make decisions.
• May be required to attend seminar or job-related training courses.
• Must have understanding, patience, and tact in dealing with individuals served, their families or advocates, and other agencies involved in providing supports for people served.
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
• Must be able to prioritize work tasks.
• Must be able to work without close personal supervision.

• Working knowledge of Microsoft Windows and Office applications.
• Working knowledge of Google Workspace.
• Aptitude to learn other software programs as required for this position.

• Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
• Must pass a drug screen and criminal background check.
• Availability for evening and weekend work may be required based on operational needs.
• Will be in constant contact with staff, individuals served, their families, and other support agencies.
• Must be able to be on-call on a regular basis and respond to staffing emergencies in a timely manner.

• May vary. Usually, a general office environment; however, may be required to work in a variety of settings and environments, both indoors and outdoors.

Evergreen Life Services Texas