Patient/Outpatient Services Coordinator
- Post Falls, ID
- Permanent
- Full-time
- Complies with all Kootenai Health confidentiality and HIPAA standards
- Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed
- May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
- Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
- Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
- Obtains referrals and pre-authorizations as required and processes charges
- Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
- Familiar with standard concepts, practices, and procedures within the field
- Regular and predictable attendance is an essential job function
- Competent to meet age specific needs of the unit assigned
- High school diploma OR equivalent preferred
- Experience working in medical office preferred
- Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
- High school diploma or equivalent preferred
- Two years’ experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
- Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
- Must be able to lift and move up to 10 lbs
- Must be able to reach arms above or below shoulder height
- Must be able to maintain a sitting position
- Typical equipment used in an office job
- Repetitive movements
- Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
- Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
- Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
- Competitive salaries with night, weekend, and PRN shift differentials
- An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
- Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
- Robust and interactive employee referral program
- And much more