
IT Systems Administrator Co-op (Spring 2026)
- Lexington, MA
- Training
- Full-time
- Typical responsibilities include providing services to the day-to-day operating objectives of the assigned area, participating in Wave IT projects and programs, and supporting the Head of IT Operations.
- Gain knowledge of the IT Department technologies and procedures.
- Receives guidance, training, and mentoring from senior IT Team members in planning and carrying out activities and assignments.
- Assist team members by performing tasks necessary to support Enterprise Infrastructure as well as build foundational skills and knowledge.
- Assist with ticket management and resolution.
- Effectively communicate with the customers, manager, mentors, and team members on the status of work. Ask relevant questions and listen attentively with patience as part of communication.
- Utilize Service Now application to coordinate support activities.
- Participating in infrastructure related projects and commit to thorough documentation and knowledge sharing.
- Knowledge Base (KB) documentation creation and updates.
- Other duties as assigned.
- Enrolled in a Computer Science or a related field bachelor's degree program at an accredited college/university.
- A GPA of 3.0 or higher is preferred.
- Strong Windows OS background.
- Strong written and verbal communication skills.
- Must be well-organized and have the ability to work in a team environment.
- Ability to manage responsibilities in a fast-paced environment.
- Able to take direction needed to resolve incidents quickly and effectively.
- Able to complete routine tasks independently over time. This includes gaining the functional, technical, and problem-solving skills needed to complete assignments.