Agg/Asphalt Dispatcher
- Grand Junction, CO
- $20.00-25.00 per hour
- Permanent
- Full-time
- Receive telephone and online orders from customers.
- Dispatch truck fleet according to customer's demands.
- Ensure timely and accurate material delivery to assigned job site.
- Maintain communication with current and future customers.
- Maintain dispatch facilities and keep in good working order all necessary equipment.
- Provide the Dispatch Manager with requests for new or replacement equipment when necessary.
- Properly follow all company policies and MSHA & OSHA regulations for safe working procedures and environmental best practices. Report any problems to the Department Manager, Safety Manager, or Human Resources Manager.
- Perform other duties as assigned by supervisor
- High school diploma or general education degree (GED) preferred.
- Knowledge of the aggregate and construction industry is preferred. 2 years' experience in order taking and aggregate dispatch is preferred.
- Working knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook) is necessary.
- Previous work within the construction/ ready mix industry is preferred.
- Must be 18 years in age or older.
- Must pass pre-employment drug screen and criminal background check.
- Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, percent, land to draw and interpret bar graphs
- Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions
- Ability to work well with others in a group or one on one setting.
- To perform this job successfully, an individual should be able to type and use keyboards accurately and have a strong working knowledge of Database software.
- Excellent customer service skills
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to needs.
- Teamwork - Contributes to building a positive team spirit.
- Judgment - Exhibits sound and accurate judgment.
- Planning/Organizing - Uses time efficiently.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time.
- Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
- Initiative - Asks for and offers help when needed; able to consistently work independently.
- Innovation - Generates suggestions for improving work.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion