Medical Business Office Manager

• Health Coverage: Two flexible medical plans.
• Dental & Vision: Comprehensive coverage by Sun Life. Vision is company paid.
• Health Savings Account (HSA): Pre-tax contributions.
• Flexible Spending Accounts (FSA): Medical and Dependent Care options.
• Life & Disability Insurance: Company-paid, with optional additional coverage.
• Generous Paid Time Off (PTO), plus additional paid holidays.
• Employee Assistance Program (EAP): Wellness support
• 401k Retirement Plan: Participate and receive a company match after meeting eligibility requirements.
• Frequent and ongoing employee appreciation and celebration throughout the company
• Paid training
• Dynamic, challenging, and motivating work environment
• Clear career path and opportunities for growth
• VERY competitive pay and compensation package
• Outstanding employee retention rate
• True teamwork environment
• High visibility and interaction with senior management
• Enjoy an easy commute to our prime location in Clearwater's Highpoint/ICOT/Gateway area – conveniently accessible from anywhere

• Manage day-to-day operations of the business office, including scheduling, insurance verification, medical billing, coding, claims submission, denial management, and payment posting for mobile podiatry services.
• Develop and implement policies and workflows tailored to mobile care delivery, including provider routing, visit documentation, and facility-specific billing requirements.
• Ensure timely and accurate claim submissions across multiple payer types including Medicare, Medicaid, and commercial plans.
• Monitor KPIs such as days in A/R, denial rates, reimbursement trends, and claim turnaround times
• Collaborate with podiatrists and mobile care teams to ensure proper charge capture and documentation compliance.
• Manage and resolve claim denials and rejections specific to podiatry services, including DME, routine foot care, and frequency limitations.
• Oversee eligibility verification and authorization processes for scheduled visits and recurring care.
• Train and supervise staff on essential functions to the business office, such as insurance verification, scheduling, billing and collections. While ensuring adherence to industry best practices and compliance regulations.
• Work with external vendors and clearinghouses to manage EDI transactions and payer communications.
• Prepare regular performance and financial reports for leadership and assist with budget forecasting.
• Stay current on payer policy changes, especially Medicare rules impacting mobile podiatry care.

• Strong organizational, interpersonal and motivational skills
• Excellent written and verbal communication skills
• Detail oriented
• High level of reasoning and analytical skills
• Ability to multi-task and work independently
• Strong understanding of podiatric billing and coding practices
• Knowledge of long-term care and facility billing requirements
• Ability to interpret payer policy changes related to mobile services

• Bachelor’s degree in Health Administration, Business, Finance, or a related field required
• Minimum of 5 years of experience in medical billing/revenue cycle, including at least 2 years in a management role.
• Experience with podiatry coding, including routine foot care, nail debridement, and DME billing is strongly preferred.
• Understanding of Medicare Part B and facility-based billing nuances required.

• Certified Professional Biller (CPB), Certified Revenue Cycle Professional (CRCP), or equivalent preferred.
• Coding certification such as CPC or specialty certification in podiatry coding (e.g., AAPC) is a plus.

• Adheres to the policies and procedures of Company
• Maintains strict confidentiality of client, company and personnel information
• Demonstrates a strong commitment to the mission and values of the organization
• Adheres to company attendance standards
• Performs other duties as assigned

KG Health Partners