Sr. Property Manager

• High school diploma or equivalent.
• Minimum of 3 years property management experience is preferred (can include combination of leasing, assistant manager, and/or property manager experience.)
• Current driver license and proof of automobile insurance.
• Professional verbal and written communication skills.
• Strong organizational and time-management skills.

• Interviews, hires, trains, and supervises property staff.
• Plans and prepares associate work schedules, assigns tasks and delegates work, monitors job progress and work flow, reviews work for timeliness and accuracy, and appraises work performance.
• Implements Associate performance actions, such as raises, promotions, discipline, terminations, etc.
• Resolves Associate disputes, promotes Associate retention, and controls Associate turnover.
• Approves all prospective resident applications, discounts and renewal leases, and signs all leases.
• Responsible for collecting, approving, and submitting leasing and other bonuses timely and accurately.
• Maintains budgeted occupancy levels, budgeted rental rates, and other property goals.
• Prepares, executes, and monitors operating budget, ensures expense control, and maintains effective rental collections.
• Prepares, analyzes, and evaluates property status reports, such as financial statements and variance and occupancy reports.
• Accurately prepares and submits property invoices and payroll information in accordance with established guidelines.
• Maintains knowledge of market conditions and develops and implements resident retention, marketing, and advertising programs.
• Manages resident issues such as neighbor disputes, renewal terms, and maintenance repairs.
• Manages vendor selection and vendor relations, so as to ensure quality performance.
• Manages petty cash.
• Maintains organized file system for resident information and personnel records.
• Performs property inspections, so as to ensure visual appeal of property and maintain hazard-free conditions.
• Communicates with supervisor and/or property owners regarding the overall function of the property.
• Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.
• Responsible for reporting general liability claims, workers compensation claims, and property loss claims timely and accurately.
• Responsible for shopping competitive properties.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Prepares and practices emergency plan, including evacuation, earthquake or inclement weather drills, and determines where people will go in the event of an emergency or disaster.
• Promote and participate in Company-sponsored training programs and ensure subordinate associates participate in all training classes within required time frame.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

• High school diploma or equivalent.
• Minimum of 3 years property management experience is preferred (can include combination of leasing, assistant manager, and/or property manager experience.)

• Ability to read, write, understand, and communicate in English.
• Ability to use a personal computer and has working knowledge of email, Microsoft Word and Excel, and Yardi or other on-site accounting software.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key, and key track system.
• Excellent customer service and interpersonal skills; ability to relate to others.
• Professional verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to perform basic to intermediate mathematical and accounting functions.
• Ability to read and comprehend financial statements, such as profit and loss statements, general ledgers, budgets, etc.
• Comprehension of federal fair housing laws and any applicable local housing provisions.
• Ability to multi-task.
• Ability to make quick and effective decisions.
• Ability to analyze and resolve problems.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to close a sale.
• Ability to negotiate, influence and gain consensus.
• Ability to successfully delegate and manage a team.
• Ability to conduct interviews.
• Ability to train.
• Ability to set and meet goals.
• Ability to consistently meet deadlines.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality.
• Ability to drive an automobile.

• Current driver license and proof of automobile insurance.
• Real estate license (if required by state).
• Other licenses and/or certifications as required by state law.

• Must maintain professional appearance and comply with prescribed uniform policy.
• Ability to be at work on a regular and consistent basis.
• Ability to work weekends and non-traditional holidays.
• Must be reachable at all times via phone or pager, except during approved time off.
• Must be available to work on-call or when needed due to staffing shortages.
• Some travel may be required.

• Standing, walking, and/or sitting for extended periods of time.
• Frequent climbing, standing, use of fingers, handling, feeling, talking, and hearing.
• Moderate stooping and lifting.
• Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.
• Pronounced visual acuity (near and far) and field of vision.
• Ability to judge distances and spatial relationships.
• Ability to identify and distinguish color.
• Ability to lift and/or move up to 50 pounds.

• Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under moderate to minimal supervision.

• Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
• Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.

• Potential exposure to communicable diseases through frequent contact with public.
• Possible exposure to short-tempered or aggressive people.
• Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire, and radiation.

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