Payment Product Manager - USDS

TikTok

  • Seattle, WA
  • Permanent
  • Full-time
  • 29 days ago
The Payment team of U.S. Data Security department of TikTok provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on - to ensure that users have a smooth and secure payment experience on TikTok platform.As a Product Manager with Payments team , you will partner with cross-functional teams to develop and execute product strategies that streamline payment experiences for buyers, sellers, and creators across TikTok Shop, TikTok Live, and other monetization verticals. Drive platform growth by prioritizing secure, user-centric payment solutions and collaborate with risk management teams to implement fraud prevention measures and ensure transaction integrity.In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.Responsibilities:
- Strategic Vision & Roadmap: Own product vision, strategies and develop clear product roadmap for Payment and risk mitigation by analyzing and identifying business problems/opportunities.
- Collaborative Product Development: Work closely with UI/UX designers, engineers, QA, and cross-functional teams to translate product strategies into tangible outcomes.
- Business Alignment: Foster strong relations with the key stakeholders, for example operation team, product operation team, customer support team, etc. align goal, priority and roadmap with key stakeholders. Plan key product initiatives and push key stakeholders to achieve the goals.
- Performance Analytics: Provide critical insights into product performance. Understand user's pain points and how to address the gaps.
- Research & Investigations: Lead investigative endeavors to really understand our users' key asks, understand the product best practice in US markets.Qualifications:Minimum Qualifications:
- 4+ years of experience in product management ideally in consumer-facing internet companies.
- Knowledge of e-commerce platforms and online marketplace
- Strong interpersonal skills, able to develop and nurture relationships with stakeholders and vendors
- Excellent communication skills and ability to communicate technical concepts to non-technical stakeholders and audience
- Flexible and experienced in project management, can lead and operate multiple project streams confidentlyPreferred Qualifications:
- Proven track record of delivering results in a fast-paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders
- Broad technical knowledge and in-depth understanding of frontend, backend, machine learning / algorithms and platform products.
- Strong analytical and quantitative skills with the ability to use data and metrics to evaluate assumptions, make recommendations and decisions, and drive execution.
- Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team

TikTok