Deli/Bakery Lead

• Leads the departments with achieving Deli & Bakery labor goals by creating associate schedules and collaborating with store leadership on daily/weekly/annual labor objectives
• Contributes to the Deli & Bakery Department gross profit goals, planning and shrink control
• Leads and reinforces Company culture, guest service and performance expectations
• Maintains adequate staff levels by partnering with Store Manager and Human Resources by interviewing applicants and extending job offers to qualified candidates
• Responsible for the thorough and consistent training and leadership of new Deli associates
• Provides support and additional training to associates 30, 60, and 90 days post-hire to manage retention
• Provides guidance and delegates duties to Deli department associates
• Develops associates by supporting professional goals and objectives
• Collaborate with the Store Manager to write and conduct performance reviews of Deli associates.
• Documents violations of company policies/procedures by associates and conducts the appropriate corrective action in collaboration with Human Resources and Store Manager
• Ensures correct signage is represented throughout Deli & Bakery Department
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Maintains inventory levels and ensures accurate pricing on products received and sold
• Places orders with various vendors for special orders and holidays, utilizing item movement as needed
• Provides excellent guest services by addressing concerns and resolving issues
• Contributes to overall cleanliness of the department by maintaining, organizing and cleaning work areas, shelving, and sales floor as needed
• Assists and completes with the preparation of coaching sessions, performance reviews, event notes, training checklists and store sales
• Responsible for Deli & Bakery associate's timekeeping and acuracy
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Other duties as assigned

• High School Education or equivalent combination of education and experience
• Understands being in a leadership role and how to motivate a team of individuals
• Must possess great oral and written communication skills
• Knowledge of technology and the use of a computer
• Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
• Ability to deal tactfully and effectively with guests and all personnel
• Knowledge and understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: Hand jack, slicers, baler, trash compactor, fryer, oven, grinders, and mixers
• Must have WI Certified Food Manager License (Hometown Grocers will pay in order to get certified if not)

• Stand in place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 50 pounds on a frequent basis
• May be exposed to varying temperatures such as refrigerators, freezers, kitchens, and sales floor

• The Deli & Bakery Lead is a full time, hourly position
• This position will work a variety of shifts including day, nights, weekends, and holidays.

Hometown Grocers, Inc.