Project Coordinator
Prescott Industries
- Aubrey, TX
- Permanent
- Full-time
- Develop trust and rapport with wholesale and distributor customers via phone and email.
- Guide customers through the full sales cycle—quote requests, purchase orders, template reviews, deliveries, and warranty resolutions.
- Track multiple door-related projects simultaneously, ensuring timely updates and problem resolution.
- Proactively follow up on leads and explore opportunities to expand customer accounts.
- Maintain a deep understanding of our product lines and confidently demonstrate them to customers.
- Collaborate with Production, Operations, and Technical teams to ensure product accuracy and timely delivery.
- Analyze and report on sales data regularly (daily, weekly, monthly, annual).
- Support continuous quality improvements in the sales process and customer experience.
- Create new project ideas using current products that align with customer and company goals.
- Monitor, evaluate, and improve ongoing projects.
- Track performance via CRM dashboards and outcomes metrics.
- Keep a pulse on industry trends and customer feedback.
- Bachelor’s degree or equivalent work experience.
- 1–3 years of sales, inside sales, project management, or technical customer support experience.
- Previous experience with technical products or components is a plus.
- Excellent communication skills—written and verbal—with a friendly, patient, and professional tone.
- Ability to quickly learn and explain technical product information (doors, hardware, specs, etc.).
- Organizational and multitasking skills to manage overlapping customer projects.
- Strong interpersonal and team collaboration abilities.
- Conflict resolution, persuasion, and problem-solving skills.
- High proficiency in Microsoft Office (especially Excel); QuickBooks experience is a bonus.
- Strong math skills to calculate discounts, pricing, and project quotes accurately.
- Self-motivated and resilient—able to manage your workload with minimal oversight.
- Prolonged sitting at a desk, working on a computer.
- Ability to lift up to 15 pounds.
- Occasionally standing/walking in a warehouse or shop environment that may not be climate controlled.