Senior Security Manager

Securitas

  • Seattle, WA
  • $113,297 per year
  • Permanent
  • Full-time
  • 13 days ago
Job Category: Branch ManagementJob Description:Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service.We are seeking a Senior Security Manager (SSL) to lead and oversee security operations for a key client in Seattle, WA area. This pivotal role is responsible for ensuring full contract compliance, driving operational performance, and achieving financial targets. The ideal candidate will be a seasoned and strategic leader with a proven track record of managing high-profile client accounts, mentoring subordinate managers, and cultivating a strong culture of service excellence and accountability. This individual will serve as the primary liaison with the client, maintaining and enhancing trusted relationships through consistent communication and operational transparency.The Senior Security Manager will oversee day-to-day operations, ensuring the delivery of high-quality security services that meet all contractual obligations. They will be responsible for leading, coaching, and developing a team of security managers and supervisors, while driving operational improvements and innovation to enhance effectiveness and client satisfaction. The role includes monitoring key performance indicators (KPIs), managing budgets, and partnering with internal departments such as HR, Training, and Compliance to ensure alignment with corporate standards.Benefits:We believe in investing in our people. When you join Securitas, you'll receive:
✔ Competitive Salary: $113,297 annually✔ Comprehensive Benefits Package:
  • Medical, dental, vision, and life insurance
  • 10 accrued vacation days, 4 personal holidays, 6 sick days
  • 401K with company matching
✔ Career Growth: Continuous training and leadership development programs.
✔ Dynamic Work Environment: Be a part of a highly engaged and results-driven team.Essential Duties and ResponsibilitiesStrategic Vision and Business Operation Goals
  • Develop and achieve weekly, monthly, and quarterly operational goals.
  • Provide regular updates to senior leadership using tools like Salesforce and metrics reports.
  • Collaborate with functional departments to meet business objectives.
  • Participate in company and client initiatives, committees, and task forces.
Performance Management
  • Recruit, hire, and retain top operations professionals.
  • Set and monitor performance goals for security teams.
  • Ensure timely completion of performance reviews, development plans, and improvement processes for employees.
Training & Development
  • Identify and address performance gaps within teams.
  • Ensure completion of all required training and encourage professional development.
  • Conduct regular meetings to review goals, share best practices, and celebrate achievements.
Customer Service
  • Deliver 100% customer satisfaction through frequent client engagement.
  • Resolve customer service-related issues promptly and effectively.
  • Stay informed about market trends, industry developments, and competitor activity to guide customer strategies.
Other Responsibilities
  • Manage daily staffing and administrative functions for assigned locations.
  • Conduct quality assurance inspections and monitor Security Officer performance.
  • Serve as a liaison between Securitas and client representatives.
  • Oversee the training and operations of Field Supervisors and Security Officers.
  • Ensure compliance with company policies, post orders, and contract requirements.
Qualifications
  • Bachelor's degree in Criminal Justice, Business Administration, or related field is required.
  • 4-6 years of professional experience.
  • 5-7 years of law enforcement and/or military experience is required.
  • Aviation compliance experience would be a huge plus
  • Experience in security operations or scheduling is a plus.
  • Current driver's license with a clean driving record.
  • Strong customer service orientation with effective problem-solving skills.
  • Proficiency in Microsoft Office, Salesforce, HRIS platforms, and SmartSheet.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to hire, develop, motivate, and retain staff.
  • Availability to respond to emergencies outside normal working hours.
If you are ready to take on this challenging and rewarding role, we encourage you to apply and join our mission of making the world a safer place.Company Website:Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.#AF-SSTAAbout Us: Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.Benefits include:
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.About the Team:Our Company Mission:Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.Our Values:Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.Integrity:Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.Vigilance:Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.Helpfulness:As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Securitas