Critical Facility Technician 3
- South Bend, IN
- Permanent
- Full-time
- Maintain and operate all electrical, mechanical, and fire/life safety equipment to peak efficiency.
- Perform preventive and corrective maintenance, and respond to emergency issues.
- Ensure all work in mission-critical spaces is completed with high quality and zero customer impact.
- Train and mentor other technicians; transfer technical knowledge effectively.
- Apply safe working practices including lockout/tagout, SDS, and good housekeeping.
- Read and interpret wiring diagrams, blueprints, and technical documentation.
- Troubleshoot advanced electrical circuits and systems.
- Use hand tools and test equipment to install, repair, and maintain equipment per safety guidelines and MOPs.
- Conduct daily facility walk-throughs to monitor power, temperature, humidity, and alarms.
- Operate and monitor Building Automation Systems (BAS) and follow site SOPs/MOPs.
- Implement and maintain site-specific procedures and standards.
- Understand the impact of equipment failures on interconnected systems and overall infrastructure.
- Lead emergency response drills and execute Emergency Operating Procedures (EOPs).
- Schedule and regulate planned/unplanned maintenance activities.
- Maintain compliance with building codes and environmental regulations.
- Coordinate and oversee vendor activities during maintenance and emergency events.
- Review and update MOPs/SOPs to reflect current safety and operational standards.
- Generate and review field service reports for internal and vendor activities.
- Support and train CET1/2 staff on equipment maintenance and operations.
- Operate facility systems to ensure maximum availability and reliability.
- Recommend process improvements and cost-saving initiatives.
- Respond to emergencies and customer concerns promptly.
- Ensure strict adherence to safety procedures and critical facility work rules.
- Work overtime as required.
- Perform other duties as assigned by management.
- Experience: 8-10 years supporting mission-critical environments.
- Education: High school diploma or GED required.
- Licensing: Electrical/Mechanical Journeyman's license preferred.
- Security Clearance: Not required but a plus.
- Skills:
- Hands-on expertise in either electrical or mechanical systems, with competence in the other.
- Strong verbal and written communication skills.
- OEM factory training or equivalent experience preferred.
- Proficiency in basic computer applications and CMMS systems.
- Frequent standing, walking, climbing ladders/stairs, and working in confined spaces.
- Must be able to lift/move up to 50 pounds occasionally.
- Exposure to moderate noise, dust, and temperature extremes (heat/cold).
- Regular rooftop and facility walkthroughs.
- Occasional travel for meetings, training, and public relations.