Critical Facility Technician 3

• Maintain and operate all electrical, mechanical, and fire/life safety equipment to peak efficiency.
• Perform preventive and corrective maintenance, and respond to emergency issues.
• Ensure all work in mission-critical spaces is completed with high quality and zero customer impact.
• Train and mentor other technicians; transfer technical knowledge effectively.
• Apply safe working practices including lockout/tagout, SDS, and good housekeeping.
• Read and interpret wiring diagrams, blueprints, and technical documentation.
• Troubleshoot advanced electrical circuits and systems.
• Use hand tools and test equipment to install, repair, and maintain equipment per safety guidelines and MOPs.
• Conduct daily facility walk-throughs to monitor power, temperature, humidity, and alarms.
• Operate and monitor Building Automation Systems (BAS) and follow site SOPs/MOPs.
• Implement and maintain site-specific procedures and standards.
• Understand the impact of equipment failures on interconnected systems and overall infrastructure.
• Lead emergency response drills and execute Emergency Operating Procedures (EOPs).
• Schedule and regulate planned/unplanned maintenance activities.
• Maintain compliance with building codes and environmental regulations.
• Coordinate and oversee vendor activities during maintenance and emergency events.
• Review and update MOPs/SOPs to reflect current safety and operational standards.
• Generate and review field service reports for internal and vendor activities.
• Support and train CET1/2 staff on equipment maintenance and operations.
• Operate facility systems to ensure maximum availability and reliability.
• Recommend process improvements and cost-saving initiatives.
• Respond to emergencies and customer concerns promptly.
• Ensure strict adherence to safety procedures and critical facility work rules.
• Work overtime as required.
• Perform other duties as assigned by management.

• Experience: 8–10 years supporting mission-critical environments.
• Education: High school diploma or GED required.
• Licensing: Electrical/Mechanical Journeyman’s license preferred.
• Security Clearance: Not required but a plus.
• Skills:

• Hands-on expertise in either electrical or mechanical systems, with competence in the other.
• Strong verbal and written communication skills.
• OEM factory training or equivalent experience preferred.
• Proficiency in basic computer applications and CMMS systems.

• Frequent standing, walking, climbing ladders/stairs, and working in confined spaces.
• Must be able to lift/move up to 50 pounds occasionally.
• Exposure to moderate noise, dust, and temperature extremes (heat/cold).
• Regular rooftop and facility walkthroughs.
• Occasional travel for meetings, training, and public relations.

ABM