
Medical Office Surgery Scheduler-Wheelersburg FHC
- Wheelersburg, OH
- Permanent
- Full-time
Shift/Schedule: Full Time (40 hrs/wk)GENERAL SUMMARYWorks under the supervision of the Office Manager. Follows physicians plans for surgical procedures by communicating with appropriate hospital department to ensure proper scheduling of procedure. Works directly with patient to select appropriate date for procedure. Reviews physicians plan for treatment and education with patient. Supplies all appropriate documentation to hospital departments to ensure appropriate scheduling. Completes insurance verification and prior authorization. Works with patient accounting department to coordinate payment for self-pay elective procedures.QUALIFICATIONSEducation:
- High School Diploma or successful completion of an equivalent High School Exam Required
- Medical terminology required
- Additional course work in data entry preferred
- BLS within 90 days of hire required.
- Medical Office experience required.
- Basic knowledge of computer skills and ability to perform data entry preferred.
- Ensures all documentation is sent to correct departments to coordinate scheduling of proper procedure per guidelines.
- Performs insurance verification for every procedure
- Works with patient accounting department and patient to ensure proper payment for self pay elective cases.
- Ensure all insurance pre-certifications are completed prior to procedure.
- Ensure patients are informed in a timely manner of any insurance or schedule changes.
- Instructs patients of any pre-op criteria before procedure
- Coordinates pre-op and post-op scheduling with patient
- Corresponds with all providers applicable to procedure
- Reviews pre-op instructions and education with patient.
- Assists patients with any paperwork assigned.
- Works with physicians and office manager to ensure providers schedules are up to date.
- Communicates with office manager and appropriate hospital department to maximize block time utilization.
- Greets and assists the customer (patient, patient's family, visitors, co-workers, physicians) in a positive, professional and courteous manner.
- Behaves in a professional manner at all times (includes not abusing telephone privileges, breaks, socializing, and being consistently punctual, etc.). Acknowledges and adheres to the "Standards of Behavior" handbook.
- Performs other duties as assigned.