
Associate Project Manager - Utility Systems & Solutions
- Wendell, NC
- $60,340-103,440 per year
- Permanent
- Full-time
- ad high-level customer resolution of issues by orchestrating interactions between engineering, research and development, project management, sales, manufacturing and other departments
- Track, expedite and manage multiple punch list items and warranty cases with competing priorities to accomplish timely closure
- Work closely with field service teams and vendors to align materials, methods of correction and timely submission of field service reports
- Review field service reports for comprehensive coverage of case data to provide data points that could assist in cost recovery and claim management
- Offer proactive and detailed updates on Case status to internal and external collaborators
- Follow and adhere to customer defined contractual timeline to respond to cases and provide daily/weekly updates
- Engage proactively with Project Management, Engineering, Quality, Application Engineering, Logistics, Factories, and other teams
- Work with our factories and quality teams to develop and implement corrective and preventive actions
- Improve departmental processes by examining standard methodologies and seeking opportunities to improve the overall structure through efficiency improvements and other approaches
- Offer regular updates to all collaborators throughout the correction process for the customer
- Demonstrate ownership in driving resolution for our customers in a timely fashion and in addition, also performing resolution in the most cost-effective way to ensure visibility of after-delivery cost reduction for Siemens
- Bachelor's degree
- 3+ years in engineering of medium voltage power distribution equipment
- 3+ years in field service of medium voltage power distribution equipment
- Ability to interpret and communicate clear results to varying levels from executive management, PMO leadership as well as customers
- Ability to travel up to 20% national with the possibility of international when applicable to resolve high profile customer issues
- Ability to work in the U.S. without the need for current or future employer-sponsored work authorization
- 1+ years of project management or customer service experience within a fast-paced environment
- Master's degree
- Strong written and verbal communication skills. Ability to clearly understand and communicate progress and status to internal and external stakeholders
- Self-motivated with customer orientation and a clear growth mindset
- Ability to handle multiple tasks while maintaining organization and control
- Experience with project management software tools, such as Microsoft Project or Primavera and proficiency with SAP or Salesforce
- Ability to manage construction software like BIM, COMPASS, Procore, etc.
- Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
- The pay range for this position is $60,340 - $103,440. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.