Product Manager IV - Remote
Net Health
- Pittsburgh, PA
- Permanent
- Full-time
A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!
As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.World-Class Benefits That Reflect Our World-Class Culture.Click Here to Learn More!:#WorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeaveJOB OVERVIEWLead the product strategy for one or more product lines of business and integrates assigned products into a coherent product portfolio that is focused on the market. Own product line or strategic initiative, educate internal teams about the market and personas, advise on building products from existing ideas, and develop new ideas based on industry experience, knowledge, contact with customers and prospects, and secondary research. Perform market research on new products, establish timeline for developing products, influence pricing and packaging, guide sales teams, and develop messaging and market positioning around products. Responsible for articulating outbound tasks necessary to clearly explain the benefits of product features and translate them into customer-facing messaging. Work with product manager and/or product owner to follow product defined road map. Lead product demonstrations at trade shows and on webinars, delivering presentations to customers and prospects, as well as creating marketing collateral. Assist sales with the knowledge and tools they need to be successful, develop customer-facing presentations, update the website, and outline the marketing programs required for demand generation.RESPONSIBILITIES AND DUTIES
- Strategic Leadership: Lead the development and execution of revenue cycle strategies, ensuring alignment with organizational goals and industry best practices.
- Product Development: Collaborate with cross-functional teams to enhance our suite of products, focusing on innovations that optimize revenue cycle processes for Therapy and Wound Care specialties.
- Market Analysis: Stay ahead of industry trends, conducting market analysis to identify opportunities for product improvement and innovation.
- Client Collaboration: Work closely with clients to understand their needs, gather feedback, and incorporate insights into product development, ensuring client satisfaction and retention.
- Regulatory Compliance: Stay abreast of healthcare regulations and compliance requirements, ensuring our products meet and exceed industry standards.
- Performance Metrics: Establish key performance indicators (KPIs) and regularly analyze product performance, making data-driven decisions to drive product success.
- Discover product problems in the market by interviewing customers, recent evaluators, and untapped, potential customers to inform the product roadmap
- Validate market/customer problems and build business cases with targeted audience, projected costs, risks, revenue and adoption, to support informed investment decisions and buy, build or partner recommendations
- Inform pricing models, schedules, guidelines, and procedures
- Write and maintain a product plan that informs the product roadmap
- Develop an annual product roadmap with consideration of the product lifecycle phase and product portfolio; communicate progress at regular intervals to internal and external stakeholders
- Own customer advisory group; set agendas, secure speakers and facilitate sessions, collect, summarize and present feedback
- Lead the definition of User personas
- Serve as the advocate for the product with customers, competitor’s customers, prospects, and potentials when making roadmap prioritization decisions
- Manage the product roadmap to ensure it is updated on a quarterly basis and reflects current state; measure results and adapt timelines as necessary
- Attend product demos by the Product Specialist and development teams to ensure alignment with market problems and needs
- Participate in Change Control and other product-related meetings as needed
- Inform the Product Management budget to support the product plan and roadmap
- Support win-loss analysis by understanding why recent evaluators of the product did or did not buy, and what steps they took in the buying process in collaboration with product marketing
- Contribute to product launch and collateral as a Subject Matter Expert
- Support trade shows, advertising, webinars, and conferences related to product
- Work closely with Product Marketing to ensure they are aware of upcoming roadmap or launch activities that require their assistance
- Support the sales team as needed for product demos and Subject Matter Expertise
- Perform Product Intelligence to:
o Maintain an in-depth knowledge of customer business and operational processes
o Maintain an understanding of healthcare and regulatory trends as they impact the products/product line
Build a knowledge base of competitive products and trends with product marketing utilizing tribal knowledge and market research * Identify and assess the strengths and weakness of competitive and alternative offerings in the market, and collaborate with product marketing to develop a strategy for winning against competition
- Working with Vendor Account Management, leverage integrated product vendor relationships
- Create and deliver thoughtful information (for example webinars, blogs, e-books, etc.) to influence customers, buyers, industry specialists, research analysts, key editors in the press, and other third parties
- Bachelor’s degree or equivalent experience
- 7+ years’ experience working with healthcare information technology, electronic medical records, patient workflow or related software products, with at least five years in a product focused role
- 5+ years in product management, with a proven track record in the healthcare technology, Electronic Health Record, Revenue Cycle Management, and/or Practice Management industry.
- Collaborative Spirit: Proven ability to work collaboratively with cross-functional teams, clients, and stakeholders to achieve common goals.
- Innovative Mindset: Demonstrated ability to think creatively and drive innovation in product development, improving operational efficiency and customer satisfaction.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to make informed decisions based on data and market trends.
- Domain Expertise: Strong understanding of revenue cycle management in ambulatory and/or post-acute clinical specialties, with the ability to translate industry knowledge into actionable product strategies; SaaS solutions.
- Strong leadership and negotiating skills
- Ability to travel up to 50%
- Microsoft Office applications (Word, Excel, PowerPoint)