Cloud Systems Engineer

NICE Systems

  • Atlanta, GA
  • Permanent
  • Full-time
  • 2 months ago
NICE is looking for a Cloud Systems Engineer to join our IT Infrastructure team. This role is responsible for supporting systems hosted in our Public and Private Cloud. The role performs system administrative functions such as patch management, troubleshooting application and OS issues, and deploying customer environments using Windows Server and Linux in a highly secure service provider environment.The ideal candidate for this position will have 4-8 years of relevant work experience, preferably in a fast paced, dynamic environment. Additional requirements include:
  • Familiar with ITIL Framework
  • Be part of a cross-functional team which uses methodologies borrowed from DevOps to enable our partners across the organization to achieve success
  • Utilize automation tools and CI/CD processes
  • Maintain, secure and support cloud infrastructure using infrastructure as code methodologies
  • Maintain and support monitoring, alarming and scaling operations for cloud infrastructure
  • Maintain currency with an IT asset management system
  • Solid understanding of networking concepts and fundamentals
  • Develop and maintain environment documentation
  • Participate in a 24 x 7 on-call rotation schedule
Required Skills / ExperienceStrong Knowledge of the Following Technologies:
  • At least 4 years of experience as a Cloud or DevOps Engineer
  • Automation of Linux (Red Hat/CentOS) and Windows Server using industry standard tools (Ansible, Salt, Puppet, etc.)
  • Active Directory administration
  • Proven experience with AWS (including VPC, CloudFormation, ALB, NLB, Transit Gateway)
  • Knowledge of scripting with Windows Power Shell or other current scripting languages
  • Ability to work with development and operations teams to achieve desired results on common projects
  • Proven analytical and problem-solving abilities
  • Excellent attention to detail
  • Strategic thinker and capable of learning new technologies quickly.
  • Very good communication with peers, subordinates and managers.
Desired Skills / ExperienceStrong Knowledge of the Following:
  • Kubernetes Cluster infrastructure troubleshooting
  • AWS infrastructure automation using Terraform
  • Administration of Ansible AWX/Red Hat Automation Platform
  • Virtualization Experience a plus especially VMware
  • Experience working in a Security compliant environment (e.g. PCI/SOX/HiTrust/ISO)
  • Certification in vendor or industry technologies, e.g. Microsoft, Linux, etc

NICE Systems