Company DescriptionAt Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.Headquartered in Jacksonville, FL, we serve over 10,000 customers across the globe.Revalize is a portfolio company of TA Associates and Hg.Job DescriptionAs AI Automation Lead, you'll play a key role in our AI transformation by building and scaling automation capabilities across our professional services organization. This role blends hands-on technical work with strategic thinking and stakeholder management to speed up how we onboard, configure, and support our customers. Reporting to SVP Professional Services, you'll own the AI enabled automation workflows for the Professional Services org, build GenAI-powered workflows, and help teams across the company create their own automations. You'll spend significant time building solutions yourself while laying the groundwork for others to do the same.Technical Execution & Process Transformation:Map out existing processes with stakeholders, spot automation opportunities, and build GenAI-powered solutionsBuild and deploy automation workflow solutions using various AI tools, managing projects from initial scoping through to measuring resultsWork with different teams to understand what they need and translate that into technical solutions that make a real differenceBuild business cases for automation projects, calculating ROI and presenting recommendations to senior managementDevelop prompt engineering approaches that get the most out of GenAI toolsJuggle multiple projects while maintaining quality and hitting deadlinesEnablement & Change Management:Create and run training programs that get different teams comfortable with automation toolsBuild learning paths tailored to different teams' technical skills and business needsWrite guides and create templates that let people build their own automations safelyRun workshops to help teams think about automation opportunities in their workGet buy-in from teams who might be skeptical about changeQualifications3+ years of experience in a technology strategy, IT project management, or solutions architect role (experience leading AI or automation projects is highly desirable).Track record of running complex projects across multiple teams from start to finishExperience analyzing and improving processes in commercial settingsStrong JavaScript and API integration skills; Python experience helpfulHands-on experience with AI/ML, including prompt engineering and Large Language Models experimentationExperience building data-driven solutions and presenting findings to senior leadersAbility to work with both technical and business teams, bridging the gap between themExperience with workflow automation platforms and integrating various AI tools into a streamlined solution (e.g. Co-pilot,N8N, Replit, etc)Strong analytical and problem-solving skills - able to break down messy problemsClear communication skills, both written and verbal, including presentations and documentationAdditional InformationThis is an excellent opportunity for someone with strong technical skills and business sense who wants to drive real change. You'll have significant freedom to shape how we use GenAI to transform our service delivery while helping others across the company embrace automation.Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application. The official working time zones are EST for US employees and CET for EMEA employees.
