
Program Manager - North Texas
- Dallas, TX
- Permanent
- Full-time
- Ensure that our program is implemented and executed with fidelity in alignment with the program quality standards
- Ensure the program is implemented and executed to the highest quality to have the highest impact for an average of at least 70 students per reading center in your portfolio
- Supervise program implementation so that students enrolled achieve their literacy goals:
- Ensure each student is assessed, enrolled, and placed properly in the curriculum
- Achieve 90% enrollment of students by the beginning of February each school year
- Achieve and maintain above 90% attendance for all students enrolled in the program
- Ensure every student completes milestone assessments
- Provide support so that students will master grade-appropriate foundational literacy skills, as measured by a research-based, elementary literacy assessment:
- 85% of all students will meet their individualized end-of-year literacy growth goal
- Create and manage systems to ensure student success (e.g., students are properly placed in the curriculum, every student is enrolled in 2 sessions per week).
- Design and supervise the implementation of individualized learning plans
- Manage execution of the Reading Partners program, so students are receiving the necessary academic intervention as it pertains to literacy through our program
- Conduct regular observations of students/tutors to collect anecdotal data to monitor progress
- Analyze data and create action plans to improve student results
- Be present, in person, at each reading center observing sessions and coaching at least 6 hours a week
- Start or maintain a principal relationship and ensure 90% principal or site supervisor satisfaction with the program
- Share student impact information with the school or community space throughout the year (notably with the Principal, a student’s teacher, and/or site administration)
- Coach AmeriCorps members on teacher and tutor relationship-building
- Model customer service skills for all staff and AmeriCorps members by coaching and supporting volunteer tutors within our program
- Advocate for what Reading Partners needs to be successful within each school or reading center site at all times
- Support tutor community-building efforts in your portfolio with the support of AmeriCorps members and the Executive Director to help recruit and retain volunteers
- Ensure 90% tutor satisfaction and retention so that we can retain ~30% of tutors year over year
- Retain 85% of AmeriCorps members through the term of service
- Build a strong, positive, and productive culture across the AmeriCorps team
- Share best practices and work with the team to share vision, develop strategies to meet overall goals, and contribute to a growth mindset culture
- Coach AmeriCorps Members to use student data to make informed decisions that will improve student outcomes
- Partner with the National Program Director to regularly discuss student progress, program quality standards, programmatic solutions, curriculum, and student assessment
- Support overall volunteer experience by attending volunteer recruitment and engagement events
- Be a partner to the Development team to support our fundraising goals by supporting local development events
- Support with any organizational operations goals
- Demonstrate a genuine interest in coaching, inspiring, and developing emerging professionals toward goals. Demonstrate an ability to provide clear guidance and goals, delegate, and provide growth opportunities while supporting progress along the way. Be able to recruit, hire, onboard, and deliver high-quality training to AmeriCorps members. Provide primarily on-site and/or virtual support to AmeriCorps members and tutors weekly. Be able to provide management support for emerging professionals. Support our national network of Reading Partners Program Managers through biweekly calls, best practice sharing, etc.
- Cultivate strong internal relationships with peers, direct reports, and managers. Possess a strong aptitude for effective communication, remotely and in person, with direct reports, school stakeholders, and other Reading Partners staff. Demonstrate an ability to work collaboratively as an ambassador of Reading Partners externally, specifically with site leaders and staff. Be able to set up strong systems for communication and messaging, tailor communication to audiences, and contextualize messaging. Demonstrate an ability to break down complex topics for a variety of audiences. Employ excellent written communication skills.
- Lead implementation of our organization’s assessment and curriculum and serve as a local subject matter expert on Reading Partners’ curriculum. Ensure high fidelity of the Reading Partners model at all reading center sites. Possess a high level of knowledge and competency in literacy strategies and behavior management. Demonstrate an ability to assess student performance using observations, analyze data, and create subsequent strategies aimed at increasing student achievement. Analyze data and create action plans to improve student results.
- Demonstrate an ability to effectively manage time, balance multiple competing priorities at once, and, above all, remain adaptable, flexible, and positive while navigating challenges. Anticipate challenges and/or questions and proactively act to address them. Understand larger strategic priorities and make measurable progress against these larger goals. Show an ability to make quick, sound, and on-the-fly decisions that consider all stakeholders. See the bigger picture and be able to drill down to smaller details and connect the dots.
- This is a full-time, exempt, and salaried position. The pay for this position is at $71,353 per year.
- We offer a comprehensive benefits package, including medical, dental, vision, disability, life insurance, flex spending accounts, generous paid time off, commuter benefits, an Employee Assistance Program (EAP), and currently a 403(b) match option.
- Unlimited or Flexible Paid Time Off (PTO) benefits for regular employees scheduled to work 30 hours or more per week. In addition to paid holidays, we close our offices for one week in early July and between Christmas and New Year's Day.
- We offer well-being benefits like Spring Health, which provides easy access to therapy, coaching, and wellness resources. We also offer Carrot to help staff navigate inclusive hormonal health, fertility, gender-affirming services, and family-building benefits.
- This role is in-person and focused on providing direct or in-school support at sites throughout the school portfolio. This position will travel to other Reading Partners sites and the regional office in Dallas.
- A cover letter describing your interest in Reading Partners and how your past experience has prepared you for this role.
- Resume
- Have 2-3 years working with elementary-aged students in a learning environment – teaching, education, or education/afterschool program coordination experience is strongly preferred
- Have direct management experience with volunteers, interns, and/or emerging professionals
- Have experience with literacy assessments, teaching strategies, translating data into action for students, and student data analysis, or experience working with children in a formal capacity
- Have a passion for service to others and your broader community
- Have access to reliable transportation and/or the ability to navigate public transportation to travel within a defined geographic region daily
- Have some flexibility and adaptability in your work schedule, including some night and weekend time
- Have excellent computer skills, including Google Workspace and database management experience
- Demonstrate a commitment to fostering a dynamic and collaborative work environment
- Display a deep belief in our mission and root your work in our
- Ability to prove eligibility to work legally in the U.S. and that you are at least 18 years of age
- Are an AmeriCorps, Peace Corps, or other national service alum/alumna
- Have experience working in the launch or growth phases of organizations