Parts Counter Sales

Action Truck Parts Inc

  • Bolingbrook, IL
  • Permanent
  • Full-time
  • 3 days ago
PURPOSE OF THE POSITIONTo provide our customers with superior service by utilizing your knowledge and experience to help answer questions, trouble-shoot problems, and provide solutions to those customers and their needs.SUMMARYAs a member of Action Truck Parts, Parts Counter Representatives are responsible for selling parts over-the-counter, over-the-phone, and occasionally, on-line, to our customers and doing so with the highest level of customer service.DUTIES AND RESPONSIBILITIES
  • Assisting customers in selecting and purchasing the correct parts.
  • Providing pricing and product information to customers.
  • Assisting with inventory validation.
  • Contributing to departmental production and profitability goals.
  • Maintaining customer satisfaction at or above company standards.
  • Answering telephones promptly and professionally.
  • Ability to apply common sense when needed, while staying within Action guidelines.
  • Work cohesively and efficiently with the Team.
  • Perform other duties and responsibilities as assigned.
JOB REQUIREMENTS
  • Valid driver's license with good driving record
  • Some heavy lifting required
  • Promotes and maintains a positive, team oriented, and customer focused attitude within department
  • Must be able to demonstrates positive resourcefulness & versatility in a fast-paced, changing priority, environment
SKILLS/QUALIFICATIONS
  • Strong customer service skills
  • 3-5 years of truck parts experience strongly preferred
  • Aftermarket experience preferred
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Action Truck Parts Inc