Placing Services Dipatcher

Cemstone

  • Mendota Heights, MN
  • $25.00-28.00 per hour
  • Permanent
  • Full-time
  • 22 days ago
Job Summary:Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!What You’ll Do:Dispatch the Placing Equipment Operators to assigned jobs and provide effective customer service and support for the Placing Department by utilizing excellent, in-depth knowledge of company products and programs, as well as fellow team members within the Placing, Customer Service, and Dispatch Departments.Essential Duties and Responsibilities:Schedule & assign operators to pours throughout the dayDispatch operators to assigned jobsAssist operators with problems as they arise.Communicate with customers by phone and enter data into computer system.Solicit future orders from customers and enter into computer system.Negotiate with customers an acceptable delivery time based on equipment and availability.Document customer complaints and forward to Placing Services Manager and/or Sales Representative.Qualifications and Requirements:Proficient computer and data entry skills for entering orders, knowledge of Command Data System preferred.Knowledge of the Minneapolis/St. Paul metro and surrounding areas.Communicate in a positive and helpful manner with a variety of customers and operators.Ability to read and understand maps.Must pass a pre-employment drug test.High school diploma or general education degree (GED), three to five years related experience, and/or training or equivalent combination of education and experience.Must read, write and speak English.The candidate must be able to perform basic math skills, such as addition, subtraction, multiplication and division.Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.The candidate must have the ability to deal with problems involving a few concrete variables in standardized situations.The candidate must have the ability to apply basic computer skills.Pay: $25.00-$28.00 per hourBenefitsMedical InsuranceDental InsuranceLife InsuranceRetirement PlansPaid Time OffWellness ProgramEducation AssistanceEmployee Assistance ProgramClosingIf you are interested in becoming part of our team, please apply online today.We are proud to be an Equal Opportunity Employer. We recognize that a diverseworkforce is essential and strongly encourage qualified women, minorities,individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.

Cemstone