DescriptionWHO WE AREVolunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.**The case managers for the Shelter Into Rapid Rehousing (SIRR) program are directly responsible for the serviceprovision and housing assistance for the participants in the SIRR. Service modalities include: Housing First, TraumaInformed Care, Harm Reduction, Motivational Interviewing, and Critical Time Intervention. This position will workin conjunction with the Community Housing team at the Bannock Youth & Family Center. Job duties include butare not limited to conducting needs-based assessments, community outreach, providing case managementservices, assisting with housing navigation, supporting housing retention, connecting clients to income resourcesand/or public benefits, requesting rental assistance, landlord recruitment/mediation, attending meetings/trainingswithin the community, collaborating care with service providers and multi-disciplinary teams, and accompanyingparticipants on appointments as needed. This position requires the use of a personal vehicle for securing andmaintaining housing for the participants enrolled in the program.ESSENTIAL DUTIES AND RESPONSIBILITIES· Ensures that the participants voice is heard and that their ideas play a prominent role in programming.· Coordinates wrap-around services for clients with the team and community service providers.· Utilizes standardized screening and assessment tools and ensures the completion of needs-basedscreenings.· Attends intakes, housing orientations, lease signings, and ongoing educational opportunities forparticipants in SIRR.· Embodies meeting participants where they are, literally and figuratively. This may include meetingparticipants in the community and transporting participants for case management purposes.· Responsible for collecting necessary documents to obtain and maintain housing; identificationdocuments, income changes, changes in household, etc.· Assists clients in their search for housing; filling out rental applications, interpreting leases, andunderstanding tenant rights and responsibilities.· Ensures timely and accurate reporting within data entry systems and hard copy files in accordance withgrant guidelines and data quality standards.· Creates safety plans to support the safety and well-being of participants in the program.· Assists with community-wide outreach to identify eligible participant households presenting withsubstantial barriers to housing stability.· Facilitates the equitable delivery of appropriate services for households as indicated by relevant servicemodalities such as the Housing First, Trauma Informed Care, Harm Reduction, Motivational Interviewing,and Critical Time Intervention models.· Responsible for possessing an in-depth knowledge regarding program requirements, including the referralprocess, support services, allowable costs, field-relevant best practices, and HUD permanent housingrapid re-housing standards.· Demonstrates knowledge of resources, a passion for serving people experiencing homelessness, and theability to contribute to the program-wide objectives of a diverse and dynamic team.· Maintains a specialized knowledge related to service delivery database systems within the organizationSupports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.· Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position.· Provides training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.· Performs duties in a professional manner by maintaining the confidentiality of all information and collaborating effectively within and across teams.· Performs job responsibilities in accordance with the Social Work Code of Ethics.· Performs all other duties as assigned.Benefit eligibility is based on job type/status:Vacation TimeSeparate Sick TimePaid HolidaysFloating HolidaysPersonal DaysVolunteer/Wellness DayTuition AssistancePension Plan403b Retirement Plan with Agency MatchHealth, Dental, Vision, Pet InsurancesLife InsuranceAccident InsuranceEmployee Assistance/Work Life Balance ProgramEmployee Discount ProgramLifeLock with NortonPublic Service Loan ForgivenessVolunteers of America is an EEO EmployerPosition will remain open until filledVISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLEVeterans Strongly Encouraged to ApplyRequirementsCOMPETENCIES· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).· Models and VOACO's three critical virtues of HHS (Hungry, Humble, People Smart).· Utilization of various databases including Homeless Management Information System and Service Point.· Ensures equitable and inclusive services.· Ensures that participant(s) has an active voice in programming.MINIMUM QUALIFICATIONS OF POSITION· Bachelor's degree in human services, social work, or a closely related field or related experience.· Colorado driver's license and state-mandated automobile insurance.PREFERRED QUALIFICATIONS OF POSITION· Familiarity with current housing market information, housing trends and available resources.· Experience working with the literally homeless population.· Crisis and verbal de-escalation intervention skills.KNOWLEDGE AND SKILLS· Expert written, oral, and interpersonal communication skills.· High level of competency working with Microsoft Office suite and cloud-based applications.· Strong time-management and prioritization skills.· Experience working both independently and, in a team-oriented, collaborative environment.· Strong organization skills.WORKING CONDITIONS AND PHYSICAL REQUIREMENTS· Must be willing to use vehicle for service provision throughout the seven-county Denver Metro area.· Works in close proximity to other staff residing at Bannock Youth & Family Center.POSITION TYPE AND EXPECTED HOURS OF WORK Part Time 20 hours per week Monday through Friday during the hours of 8am-4:30pmSome evenings and weekends required.LOCATION 455 Bannock Street, Denver, CO 80204Salary Range: $21.00-$23.00/hrEmployee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.Salary Description$21.00-$23.00/hr
