Network Administrator

Greenleaf Hospitality Group

  • Kalamazoo, MI
  • Permanent
  • Full-time
  • 2 days ago
Overview:Top Reasons to Work With GHG
  • You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about Hospitality
  • You’ll have the opportunity to work with a technology team that is fun, high-energy, and passionate about using innovative technology to improve our business
  • You will utilize your skills and experience with a company that is dedicated to excellence
Responsibilities:Position SummaryGreenleaf Hospitality Group (GHG) is seeking an experienced Senior Network Administrator to oversee and maintain our enterprise network infrastructure across multiple sites. This role requires 4-7 years of progressive experience in the technology field with a strong emphasis on network operations, administration, and troubleshooting. The ideal candidate will have advanced skills in managing switches, firewalls, and wireless systems, ensuring secure, stable, and high-performing network connectivity to support our hospitality, entertainment, and business operations.Key Responsibilities● Network Maintenance & Support: Oversee day-to-day performance and health of enterprise networks across multiple sites, ensuring minimal downtime and optimal service levels.● Configuration & Upgrades: Manage configuration, firmware updates, and lifecycle upgrades for switches, routers, firewalls, and wireless infrastructure.● Monitoring & Troubleshooting: Utilize monitoring tools to identify performance issues and quickly resolve connectivity or security incidents.● Security Administration: Maintain and update firewall policies, VPN access, and intrusion prevention measures in compliance with security standards.● Documentation & SOPs: Maintain accurate records of network topology, configuration changes, and operational procedures.● Vendor Coordination: Liaise with ISPs, hardware providers, and support partners to resolve escalated issues.● User Support: Provide Tier 3 escalation support for network-related issues from the help desk or on-site teams.● Business Continuity: Ensure backup, redundancy, and failover systems are in place and functioning as designed. Qualifications:What You Need for this Position● Experience: 4–7 years of progressive IT experience, with at least 5 years focused on enterprise network administration in a multi-site environment.● Technical Expertise:○ Strong knowledge of Layer 2/Layer 3 switching and routing protocols
○ Hands-on experience with enterprise firewalls (Palo Alto, Fortinet, Cisco ASA, or similar)
○ Skilled in VPN administration, VLAN management, QoS, and wireless network optimization
○ Familiarity with Juniper, Ruckus, and Palo Alto equipment preferred● Certifications: CCNA, CCNP, JNCIS, PCNSA, or equivalent strongly preferred● Soft Skills: Excellent troubleshooting, documentation, and communication skills; ability to manage multiple priorities in a fast-paced environment● Other: Willingness to provide after-hours support as needed and occasional travel between sitesWhat's in it for You
  • Annual bonus opportunity
  • Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
  • 401K with 100% match up to 3% and 50% match up for the next 2%
  • Medical/Dental/Vision/Disability/Life Insurance
  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% discount on GHG outlets
  • (1) shift meal provided per day
  • Monthly cell phone stipends
  • Annual leadership classes and trainings
  • Parental Leave Program
  • Flexible work schedule

Greenleaf Hospitality Group