Shipping & Receiving Clerk

• Answer incoming phone calls and direct them to the appropriate personnel
• Greet drivers and/or customers upon entering the Shipping office

• Assist drivers/customers with issues within scope of knowledge and authority
• Confirm pickup number with Drivers and provide instruction for pickup
• Confirm delivery for receivables
• Type correspondence to carriers, customers, Shipping team, etc. in the form of e-mail, memos, letters, etc.
• Assign time-sensitive, high profile, white glove, and/or load discrepancy communications to the Shipping Expeditor
• Schedule freight pickups & containers using SSD and/or scheduling board
• Adhere to and follow all quality guidelines; continually check materials and orders to ensure accuracy
• Maintain a safe and orderly work environment; maintain fork truck by completing proper inspection and reporting any maintenance issues immediately to supervisor and maintenance department

• Prepare orders for shipment; retrieve materials and stage, wrap and strap skids as required or select pre-assembled orders
• Recommend method of shipment, utilizing knowledge of shipping procedures, carriers, routes, and rates
• Affix shipping labels, identifying information, and shipping instructions onto packed orders, pallets, or containers; post weights and shipping charges, and affix postage
• Examine outgoing shipments to ensure shipments meet specifications
• Load trucks, flatbeds, and/or containers; process all transfer paperwork
• Prepare shipping paperwork (domestic & international), bills of lading, and maintain documentation of orders shipped within Epicor to ensure accuracy
• Maintain inventory of shipping materials and supplies
• Schedule LTL carriers for daily pickup
• Close packs/scan documents as trucks are loaded
• Print Bill of Ladings (BOL) and match with Epicor paperwork
• Process packs creating Bill of Ladings (BOL) in Epicor as time allows
• Print pick lists for same day orders released off of Credit hold
• Perform computer functions necessary to track various aspects of orders
• Operate fork truck or use hand truck to lift/transport raw materials and finished products while adhering to all power industrial equipment rules and safety requirements

• Schedule receiving/update receiving board
• Unload trucks, flatbeds, and/or containers
• Receive merchandise, check and sign delivery slips; print proper receiving/transfer documents and route incoming materials, supplies, or equipment to the appropriate department or area within the same day received
• Unpack/examine incoming shipments, record shortages and discrepancies; work directly with Purchasing team to resolve any discrepancies on deliveries
• Process receipts in Epicor within same day received
• Scan/attach receiving documentation per Purchasing SOP
• Receive Return Merchandise Authorizations (RMA); work with Quality/Supply Chain to determine disposition

• Depending on work site/location, may be responsible for the following:

• Ecore plant transfer paperwork for daily Shipping Driver run
• Oversees polymer truck deliveries; contact appropriate department and ensures sign in/out procedures are followed
• Responsible for EFS and PF America shipping, cutting, and processing

• High School Diploma or GED or 4 years of machine operator/manufacturing experience required
• 2-3+ years’ experience performing a variety of shipping & administrative duties
• 12-months fork truck experience required
• Proficient in Microsoft Office applications to include: Excel, Word and Power Point; must have the ability to learn new software programs (USPS, FedEx, ERP, etc.)
• Excellent verbal and written communication skills with the ability to maintain a positive, polite and friendly demeanor during challenging situations
• Proven ability to multitask multiple priorities in a stressful environment (dirty, confined spaces, strict timelines, etc.), attention to detail, and adapt to changing demands
• Ability to read and understand units of measure and perform basic math functions
• Ability to work independently and as part of a team
• Must be safety conscious and carry out work responsibilities in a safe manner
• Must be able to work overtime to meet operational requirements

Ecore International