Real Estate Operations Manager
Middletown Real Estate Team
- Middletown, DE
- $70,000-85,000 per year
- Permanent
- Full-time
- Base Salary $70,000 - $85,000
- Bonus opportunities
- Paid time off (PTO)
- Long-term growth potential within the organization
- Manage the day-to-day operations to ensure seamless team performance, world-class client service, and a strong, values-driven team culture
- Oversee all administrative and marketing processes, ensuring consistency and excellence
- Supervise admin and operations staff, tracking performance, growth, and job satisfaction
- Maintain office needs, including supplies, equipment, and cleanliness
- Uphold and protect team culture and values
- Coordinate and track VIP client gifting, reviews, and referral systems
- Manage the client experience during transactions and post-closing follow-up
- Oversee CRM, Google Workspace, website, and database maintenance
- Lead recruiting and onboarding of new agents and employees
- Handle payroll, bill payment, lease management, QuickBooks, commission disbursements, and team financials in partnership with Alchemy of Money
- Provide regular ROI reporting on marketing and lead generation
- Track agent and vendor referrals and maintain those relationships in the CRM
- Support the CEO with special projects and administrative needs
- Prior operations or administrative management experience (real estate experience is a plus)
- Highly organized with exceptional attention to detail
- Excellent communication skills, both verbal and written
- Strong time management and ability to prioritize in a fast-paced environment
- Problem-solving mindset and calm under pressure
- Service-oriented with a positive, team-first attitude
- Comfortable working with strong personalities and holding others accountable
- Tech-savvy with experience in Google Workspace and CRM systems
- Real Estate license is preferred but not required
Ciprani Consulting is assisting this local team in filling an important open position! This group is a top-ranking real estate team in the Middletown area, known for its commitment to excellence and exceeding expectations. If this sounds like you, reach out and apply today!