Logistics Coordinator (Specialist)

• Actively manage activities related to dispatching, routing, scheduling and tracking transportation vehicles and/or shipments used in the management of assigned accounts within the Sz15 Logistics group.
• Provide rate quotation and international operations support as required.
• Conduct investigations to verify and resolve customer or shipper complaints.
• Serve as contact persons for all directed accounts and or relationships as it relates to daily shipment management.
• Collaborate with other managers and staff members to formulate and implement policies, procedures, goals, and objectives.
• Monitor operations performance to ensure that carriers/vendors comply with contracts, rates and service performances specific to RHC and/or its customer’s expectations.
• Execute specific instructions, utilize procedural manuals and ensure contract compliance for all rates and services of all outsourced carrier providers utilized within Sz15 Logistics.
• Monitor carrier cost and performance to ensure that expenses and objectives are consistent with approved budgets and performance standards.
• Execute investigations on non-compliant vendors/shipment deliveries to determine causes of transportation failures and to improve operational procedures and report findings to management.
• Create customer invoices and audit carrier invoices that relate to assigned accounts and provide metric analysis/support for those accounts.
• Work to gain knowledge and understanding of TMS brokerage functionality and support all accounting-based solutions such as carrier payment, customer invoicing, reconciliation and claims support, as directed.
• Support all other activities as assigned by the Sz15 Senior Logistics Manager or Transportation Manager.

• Excellent communication and interpersonal skills required.
• Ability to accurately write or otherwise record information such that it is readily useable by coworkers, customers, vendors and others;
• Ability to communicate with coworkers, customers, vendors and others.
• Detailed oriented, good with basic math and able to work in team environment required.
• Experience and ability to work in computer applications.
• Ability to work without supervision and to make appropriate decisions.
• Ability to process work with accuracy and to perform multiple tasks simultaneously.
• Ability to use a computer, including but not limited to its keyboard, monitor and mouse.
• Ability to accurately write or otherwise record information such that it is readily useable by coworkers, customers, vendors and others.
• Ability to work with office equipment including but not limited to printers, Rate books, copiers, calculators, and telephones.
• Ability to work in a stationary position in usually an office environment for an extended period of time.

• Must dress professionally and appropriately.

• A high school diploma or GED equivalent required, college degree preferred.
• Prior experience in multi-modal transportation shipment management preferred.
• TMS and/or related operating systems knowledge/experience preferred.
• Accounting and administrative experience preferred.

• Salary will be commensurate with experience and qualifications.

eQuest