
Program Manager
- Philadelphia, PA
- Contract
- Full-time
- Document program and project deliverables and utilize best practice methodologies
- Plan and monitor the progress of complex programs and multiple workstreams
- Integrate business policies and processes into planning & accountability for project roadmaps and strategy
- Establish risk management, escalation paths, and take corrective measurements
- Build and manage Program business case and budget (as applicable)
- Manage and utilizing resources across projects including 3rd party vendor partners
- Facilitate and lead program meetings and manage stakeholders’ communication
- Identify program KPIs to assess impact including pass/fail, adoption and usage
- Coordinate, manage and monitor the workflow of cross-functional teams
- Provide and perform quality assurance checks on project artifacts and deliverables.
- Align deliverables (outputs) to the program/project workstream’s “outcome”
- Own overall programs, managing cross-functional resources, ensuring on-time delivery, meeting of budgetary demands, and achievement of business goal
- Consistently exercise informed judgment and discretion in matters of significance
- Minimum of 10 years strong program/project management experience managing multiple workstreams within the Telecom industry
- Proven experience with SDLC (Discovery, Design, Develop, Test and Deploy).Consulting Experience is preferred
- High‑EQ influencer who can ‘right the ship’ and communicate weekly executive‑ready status (slides & RAG health)
- Proven experience experience with creating PowerPoint decks for stakeholders as well as ability to present succinct and meaningful insights and updates
- Strong driving leadership, stakeholder, and management skills
- Previous experience managing 3rd party vendors through development cycles and maintaining accountability
- Good knowledge of resource allocation procedures
- Excellent oral and written communications skills to stakeholders including the ability to influence, strategize and negotiate
- Ability to think analytically and process information quickly, presenting it in a succinct and insightful format suitable for executives
- Direct hands-on proficiency with Microsoft Project, Excel, PowerPoint and SmartSheet are necessary
- Bachelor’s degree is required, ideally in Business, Engineering, or Computer Science
- PMP or PMI certification is preferred
- MBA is highly desired