3AM-11AM picker/packer
Jo-Ann Stores
- Hudson, OH
- Permanent
- Part-time
- Ensures orders are received timely- focusing on our customers and their experience as priority number one
- Asks questions and identifies opportunities to ensure internal processes support our customer-centric focus
- Proactively drives continuous communication through the team and leadership to identify increased efficiencies and progress to goals
- Picks, prepares, and packs online orders for the Ship from Store (SFS) and Buy Online Pick up In Store (BOPIS) programs
- Assembles, labels, and completes system transaction of shipping for each individual shipment accurately and efficiently to ensure excellent customer service
- Unloads freight from the truck and sorts it according to company procedures. Loads completed Ship from Store orders onto the truck for delivery directly to customers
- Participate in Loss Prevention procedures related to Omni-Channel processes
- Processes online orders in a productive and efficient manner in order to meet daily shipping quotas
- Maintains high standards throughout the back room by ensuring the area is well organized and by cleaning up any spills/messes with a sense of urgency
- Works to minimize shrink or shipping errors in the store by following proper policies and procedures with attention to detail
- Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management
- Works with Store Management and other Team Members on projects in a friendly and professional manner
- Assists with training new Team Members on a variety of JOANN processes in the store
- Stand during an entire shift (other than normal break time).
- Continuously walk around all areas of the store throughout shift.
- Read written instructions, reports, and other information on paper and computer screens.
- Orally communicate with customers and other team members on consistent basis throughout their shift.
- Input data on computer keyboard and handheld units.
- Use 2-way radios (hear incoming messages and provide verbal response).
- Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
- Lift, place, and arrange items on shelves and racks.
- Bend down and reach above head.
- Climb and descend ladder.
- Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis).
- Medical, Dental and Vision benefit plans
- Company-paid basic, Optional, and Dependent life insurance
- Long-term disability and Company-paid Short-term disability
- Paid Time Off and Sick Time
- 401(k) Retirement Plan with an employer % match and Employee Stock Purchase Plan
- Tuition Reimbursement
- Team Member Discount