Systems Engineer
Clair Global Corporation
- Sand Lake, FL
- $70,000 per year
- Permanent
- Full-time
- Strategic Architecture & Technology Leadership
- Develop and maintain trusted relationships with high level executives and team members.
- Architect and optimize technology solutions aligned with business objectives and client success.
- Manage Microsoft 365 and Google Workspace environments, including provisioning, integrations, migrations, and configurations.
- Define, implement, and enforce best practices, security standards, and technical policies.
- Research, evaluate, and recommend emerging cloud and infrastructure technologies to maintain a competitive edge.
- Automation, Security & System Optimization
- Implement automation tools and scripting (e.g., PowerShell) to streamline operations and improve efficiency.
- Proactively monitor system health, respond to alerts, and take preventive measures to ensure uptime and performance.
- Collaborate with engineering and architecture teams on lab testing, solution validation, and process improvement.
- Collaboration & Solution Delivery
- Partner cross-functionally with Account Management, Project Management, and technical teams to enhance solutions, workflows, and network design.
- Coordinate with vendors and internal resources for timely resolution of incidents and service requests.
- Support deployment and maintenance of UCaaS platforms such as Zoom, RingCentral, Microsoft Teams, and OnSIP.
- Advanced Support & Operational Excellence
- Provide expert-level technical support for hardware, software, networking, and cloud services across Windows, Mac, and mobile platforms (Apple, Android).
- Troubleshoot and resolve escalated issues involving networks, wireless infrastructure, and end-user systems.
- Develop, update, and maintain thorough system documentation, standard operating procedures, and change records.
- Experience:
- 3–8 years in advanced technical, client-facing systems engineering or infrastructure roles.
- Technical Expertise:
- Proven track record delivering successful cloud-based solutions.
- Strong Microsoft 365 administration and migration skills.
- Solid networking knowledge (TCP/IP, routing, switching, DHCP, DNS, VPNs).
- Experience with Cisco Meraki products and wireless network troubleshooting.
- Proficiency with Windows OS administration (imaging, account management, group policies) and MacOS troubleshooting.
- Familiarity with mobile device /application management and wireless infrastructure.
- Preferred Skills:
- Knowledge of physical infrastructure, patch panels cabling and experience on how to run and terminate cabling.
- Knowledge of project management principles.
- Experience with scripting or automation.
- Professional Skills:
- Strong communication skills, able to bridge technical and non-technical audiences.
- Exceptional documentation and organizational abilities.
- Trusted client advisor with a "team-first" mindset.
- Adaptable, curious, and eager to embrace new technologies in a dynamic environment.
- A unique blend of strategic influence and hands-on engineering in a high-growth setting.
- Direct impact on client success through innovative systems design and proactive support.
- Highly visible role within high pressure situations.
- Opportunity to lead technical initiatives while working closely with a collaborative, client-focused team.