Store Manager

• Manage day-to-day operations of a self storage facility
• Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
• Organizing & delegating tasks to team members
• Working with vendors to meet deadlines & complete repairs and/or improvements
• Build relationships within local apartment communities and businesses to drive referral program
• Handle customer accounts including delinquency actions
• Tour storage spaces and assist customers throughout the rental process
• Timely email & phone correspondence
• Manage daily deposits & cash counts, including petty cash
• Identify areas of improvement & propose effective solutions
• Collaborate as a team player with a positive attitude
• Provide excellent customer service during every customer interaction
• Manage assigned KPIs to meet budget requirements, occupancy & rental goals
• Work closely with Team Leader to meet goals & accomplish tasks to improve overall operations

• Positive energy with a customer focused attitude & approach
• Strong attention to detail & problem-solving skills
• Excellent communication & teamwork abilities
• Ability to work weekends and/or holidays
• Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, Google Sheets, Search Engines, App Store)
• Possessing a personal vehicle and valid driver's license
• Management history
• Great listening skills & ability to take direction
• Accomplish action items & goals set by team leaders

• $21 - $23.50 Per Hour
• Additional monthly bonuses

• Industry leading medical, dental & vision benefits
• $1,000 employer provided HRA
• Paid sick leave & vacation
• Independent work environment
• Mileage reimbursement
• Education & training programs
• Opportunities for growth & development
• $25,000 employer paid life insurance policy
• Employer provided branded apparel
• Supportive work environment
• Employer provided storage space

Urban Self Storage, Inc.