Join the dynamic team at Captain's Mansion as a Part-Time Front Desk Agent in the picturesque town of Mystic, CT. This on-site position offers a unique opportunity to immerse yourself in the hospitality industry while engaging with guests from around the world. You will be the face of our charming inn, creating memorable experiences and contributing to the warm atmosphere that makes Steamboat Inn stand out.Enjoy competitive pay based on your experience, providing you with the chance to thrive while doing what you love. Your role will not only enhance your customer service skills but also connect you with a vibrant community and beautiful surroundings. You will be provided with great benefits such as a 401(k). Take the first step towards an exciting career in hospitality by applying today!Captain's Mansion: What drives usA small company that encompasses two luxury inns and several mixed-use commercial properties.Your day as a Front Desk AgentAs a Part-Time Front Desk Agent at Captain's Mansion, your daily responsibilities will revolve around delivering exceptional customer service. You will greet guests warmly upon arrival, checking them in and out efficiently while ensuring their needs are met. Answering phone inquiries and responding to emails promptly will be essential to provide timely assistance. You will manage reservations, handle billing transactions, and maintain an organized front desk area.Keeping accurate records and collaborating with housekeeping and maintenance teams to uphold our high standards will also be part of your routine. Additionally, you will have the opportunity to assist guests with local recommendations, enhancing their overall experience in Mystic, CT. Your proactive approach and positive attitude will contribute to creating a welcoming atmosphere for all visitors at our inn.Are you the Front Desk Agent we're looking for?To excel as a Part-Time Front Desk Agent at Captain's Mansion, a blend of essential skills is required. Strong communication skills are paramount, as you will frequently interact with guests and colleagues, ensuring clear and friendly exchanges. Proficiency in computer skills is necessary, since you will be using various software for reservations, billing, and guest management. Being fluent in English is critical to effectively assisting our diverse clientele and resolving any inquiries they may have.A friendly demeanor is indispensable; your ability to create a welcoming environment contributes significantly to the overall guest experience. Additionally, having strong problem-solving skills will enable you to address guest concerns promptly and efficiently. Finally, being detail-oriented will help maintain accuracy in bookings and guest records, ensuring a smooth operational flow at our charming inn in Mystic, CT.Knowledge and skills required for the position are:
Strong communication skills. Strong Computer Skills. Must be fluent in English. Friendly.
Connect with our team today!If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!