Intern
Alternatives, Inc
- Billings, MT
- $16.00 per hour
- Training
- Full-time
- High School diploma; Must be enrolled in an accredited university/college program.
- Ability to communicate with offenders in a firm, empathetic fashion.
- Excellent writing and verbal skills
- Proficient computer skills Including Microsoft Office
- A current valid Montana drivers license.
- Ability to pass Federal workplace drug and alcohol testing requirements.
- Experience working with offenders and/or experience working in a residential treatment facility.
- Ability to type 40 words per minute.
- Experience in word processing and database management.
- Experience and demonstrated ability in records management.
- Perform security functions in-line with our Client Advisor position. Security functions include - Head counts, pat-downs, UAs, Breath-Alcohol testing, and more.
- Check residents and visitors in and out of the facility.
- Monitor residential units, halls, and help manage requests.
- Notify treatment/case management staff of resident issues through use of incident reports.
- Be aware of restrictions that apply to some residents (i.e., Sex Offenders, Violent Offenders, and Offenders with Temporary Restraining Orders).
- Read the shift notes daily to keep informed of resident issues.
- Intervene and assist in resident crisis management.
- Shadow Case Management team and sit in on groups, one-on-one meetings, and team meetings.
- Observe intakes and orientation groups.
- Oversee residents use of SOD office hours (as applicable to department).
- Assist with documentation, paperwork, scanning, faxing and uploading.
- Assist residents as needed when on the residential floor (as applicable per facility).
- Observe Counselor and/or Staff-led group or individual sessions with residents and/or clients.
- Observe assessments, treatment-planning sessions, groups, and other applicable tasks.
- Observe, learn, and understand applicable principles based on position and department.
- Help with documentation, filing, and clerical needs.
- Attend meetings as available and requested.
- Assist with clerical duties – scanning, uploading, and filing.
- Help update online databases with current documents.
- Help update forms as needed.
- Answer calls and direct as appropriate.
- Help with incoming faxes. Route appropriately.
- Assist HR team with filing, scanning, uploading, and other clerical needs.
- Assist HR Generalist with reference checks.
- Assist HR Training and Development with putting together training materials, training set up, and more.
- Help with Employment verifications.
- Observe HR Compliance tasks including – FMLA, Unemployment, Worker’s Comp, and more.
- Observe and help in variety of HR tasks as needed, assigned, and arise.
- Any resident/client involvement in the legal system or in violation of program rules and regulations.
- Threats of legal action.
- Public Relations problems.
- Resident/client complaints.
- Fraternization issues.
- Medical incidents/accidents.
- Repair requirements on van or facility.
- Schedule changes, leave requests, reporting in sick and any unauthorized departures from the office.
- Any suspected or confirmed violation of agency rules by clients.