Manager Supply Chain ERP Informatics
- Providence, RI
- Permanent
- Full-time
- Set strategic direction and priorities for the team in alignment with organizational goals and the ERP roadmap.
- Foster a collaborative, cross-functional team culture focused on continuous improvement, service excellence, and innovation.
- Identify skills and training needs; support professional development and certification efforts among team members.
- Serve as a subject matter expert and escalation point for complex system issues related to Supply Chain modules.
- Oversee design, configuration, testing, and implementation of new system features, process improvements, and complex data integrations.
- Ensure team maintains up-to-date system documentation, test plans, and support procedures.
- Lead and coordinate cross-functional projects and initiatives, including implementations, upgrades, and system migrations involving Supply Chain processes and technologies.
- Partner with HR, Finance, IT, and Supply Chain stakeholders to translate business needs into effective system solutions.
- Takes direction from Supply Chain leadership to analyze and translate complex Supply Chain business process requirements into scalable, effective system solutions that enhance operational efficiency, data integrity, and end-to-end process integration. Partners with the SCM internal stakeholders.
- Provide strategic input on integration architecture, data flow, and security across domains.
- Support enterprise-wide initiatives involving Workday modules such as SCM, Finance, and HCM.
- Oversee bi-annual ERP release cycles for Supply Chain; collaborate with the ERP Release Manager to ensure timely testing, training, and adoption of new features.
- Review release notes, identify impact, and make recommendations to leadership on new feature adoption and configuration changes.
- Support the development and execution of a Supply Chain reporting and analytics strategy that drives informed decision-making.
- Provide guidance on advanced reporting capabilities for the ERP; support complex report development and user training.
- Oversee data uploads using Enterprise Interface Builder (EIBs), ensuring validation and data integrity.
- Act as a consultant to business stakeholders on best practices, system capabilities, and process optimization.
- Represent Supply Chain Informatics in governance committees, ERP steering groups, and workgroups across the enterprise.
- Bachelor’s Degree in Information Systems, Supply Chain Management, Business Administration, or related field; equivalent work experience accepted.
- Deep expertise in ERP functional configuration, reporting, and data integrations.
- Familiarity with reporting and analytics tools; knowledge of EIBs and Community tools is highly preferred.
- Strong understanding of end-to-end Supply Chain processes such as procurement, inventory, logistics, supplier management, and contract lifecycle management.
- Experience supporting or leading optimization initiatives, root cause analysis, and process improvement methodologies.
- Demonstrated leadership and team development skills.
- Strategic thinker with strong analytical, problem-solving, and decision-making abilities.
- The ability to manage multiple priorities in a dynamic, fast-paced environment.
- Strong proficiency in Microsoft 365 tools, including Excel, SharePoint, MS Teams; advanced Excel skills preferred.
- Minimum 5 years of experience in ERP system administration or Supply Chain Informatics, including at least 2 years in leadership or supervisory role.