Customer Care Specialist - WFH

Spade Recruiting

  • Omaha, NE
  • Permanent
  • Full-time
  • 16 hours ago
  • Apply easily
Who We AreWe’re a fast-growing team with a clear mission: to help families protect their financial security while building lasting careers for our people. Our success comes from focusing on people first—both the clients we serve and the team members we support.We operate with a culture of flexibility, mentorship, and opportunity. Here, you’re not just taking a job—you’re stepping into a path where growth and advancement are built into the process.Position OverviewWe’re looking for motivated individuals to join us as client advisors and service specialists. In this role, you’ll become the main point of contact for families, guiding them through benefit programs and making sure they feel confident in their coverage.This position is more than customer service—it’s about building trust, simplifying insurance, and empowering clientswith knowledge and support.Key ResponsibilitiesServe as the primary contact for clients, providing support and guidance after enrollmentClearly explain policy details, updates, and claims processes in everyday languageBuild strong, long-term relationships based on trust and reliabilityWork with leadership to improve client onboarding and service systemsParticipate in ongoing training and leadership developmentWhat You BringExcellent communication skills and a passion for helping peopleComfortable using technology and working in a virtual environmentHighly organized, dependable, and self-motivatedBackground in customer service or insurance is an asset (not required)Must be legally authorized to work in the U.S. or CanadaWhy Join UsFully remote position with flexible schedulingWeekly earnings plus opportunities for bonuses and performance incentivesPaid training and continuous mentorship to help you succeedFast-tracked career growth with leadership opportunities availableA supportive, people-first culture that values your successThe chance to make a meaningful difference for families every dayThis role is perfect for someone who is ambitious, coachable, and ready to build a career with no ceiling on growth. Here, your potential is unlimited—and your future is in your hands.Powered by JazzHR

Spade Recruiting