Auto Liability Claims Specialist

• Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss.
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim.
• Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability.
• Work directly with internal and external customers to develop evidence and establish facts on assigned claims.
• Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Notify the Underwriting Department of any adverse information uncovered in the course of the investigation.
• Familiarity with unfair claim practices in states where doing business.
• Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service.
• Provide customer service both to internal and external customers.
• Handle other duties as assigned.

• Minimum of 3 years previous auto liability/PD claims insurance or other auto related experience A MUST!
• Non-Standard insurance experience a plus!
• Texas Licensed Adjuster - All Lines is required (Multi-State licensing is preferred)
• Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills.
• Strong skills in the areas of verbal and written communication with an ability to develop and maintain positive customer, co-worker, management and third-party relationships.
• Experience in an automated claims processing work environment
• Knowledge of fraud reduction practices
• General working knowledge of policies, file procedures, state rules and regulations.
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.
• Bi-lingual a plus!

• Competitive Salaries!
• Flexible Work Schedules
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!

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