Assistant Community Manager

WC Smith

  • Washington DC
  • Permanent
  • Full-time
  • 16 days ago
WC Smith has an exciting opportunity for a Assistant Community Manager to join the team at Archer Park Apartments, located in Washington DC! The Assistant Community Manager will be expected to have significant interaction with residents, including maintaining a high level of customer service, taking ownership of all aspects of property management, and have excellent communication skills
PRIMARY RESPONSIBILITIES:
  • Provides a high level of customer service to residents
  • Manages the leasing of the property.
  • Cultivates strong relationships with all residents.
  • Quickly and effectively resolve resident concerns.
  • Contributes to the retention of residents within the property.
  • Oversees unit turnovers in conjunction with the maintenance team.
  • Partners with the maintenance team to ensure resident satisfaction.
  • Comply with tax credit policies and procedures established by the corporate Tax Credit Office.
  • Determine LIHTC eligibility of all applicants in accordance with program guidelines.
  • Process original, initial, interim, and transfer certifications and the yearly re-certifications of residents.
  • Maintain LIHTC files in accordance with program and WC Smith requirements.
  • Assisting with other initiatives as needed.
REQUIREMENTS:
  • One year's experience as an Assistant Community Manager at a tax credit property, or a minimum of three years' experience as a leasing consultant in tax credit.
  • Prior experience in a tax credit property required.
  • Tax Credit Specialist (TCS) or Certified Occupancy Specialist (COS) is a plus.
  • Excellent verbal & written communication skills.
  • High level of customer service experience.
  • Ability to handle multiple projects and deadlines simultaneously with excellent organizational and time management skills.
  • Understanding of Federal Fair Housing laws, as well as local regulations
  • Previous experience with Yardi is required.
  • Microsoft Office skills such as Outlook, PowerPoint, Excel, and Word.
  • Professional demeanor and presentation.
BENEFITS FOR FULL-TIME EMPLOYEES (AVERAGE OF 30 OR MORE HOURS PER WEEK):
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Flexable Spending Account (FSA)
  • Health Advocate.
  • Life Insurance and AD&D.
  • STD/LTD.
  • 401k Plan with company match.
  • Paid Time Off.
  • Eleven paid holidays.
  • Pre-tax Commuter Benefits.
  • Employee Assistance Program.
  • Legal Insurance.
  • Free parking.
ABOUT WC SMITHWC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area.What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city's long-term vision for growth with our residents' vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them.We are looking for self-starters and go-getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth.WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers@wcsmith.com or 202-465-7075.WC Smith does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless WC Smith has an active agreement in place with the recruiter and such a request has been made by the Talent Acquisition team and such candidate was submitted to the WC Smith Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to WC Smith in violation of this policy may be used by WC Smith without obligation to pay any fees of any kind to the recruiter. Any recruiting agencies or third parties interested in future partnership, please contact careers@wcsmith.com. Failure to comply, could impact future potential partnership.

WC Smith