Company OverviewCredit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.Job Category Customer SupportPosition Summary This position is responsible for analyzing and monitoring various forms of suspicious transactions to identify possible fraud risks. Individual is responsible for research and detailed analysis to reduce financial losses and mitigate risk exposure. The Fraud Specialist is responsible for completing suspicious activity reports (SAR) and filing with the Financial Crimes Enforcement Network (FinCEN) within the required timeframes.ResponsibilitiesDuties include but are not limited to the following:
Analyze transaction trends to identify fraudulent behaviors
Perform detailed research, analysis, and due diligence of high risk transactions
Successfully communicate both verbally and in writing with fraud victims, retailers, law enforcement, and regulatory agencies
Responsible for analyzing and monitoring various forms of suspicious transactions to identify potential fraud risks
Remain current with fraud trends and industry best practices
Assess current processes and identify opportunities to enhance controls and reduce exposure
Minimum QualificationsQualifications:
Ability to proficiently complete all required activities in concert with SLAs
Ability to build strong sense of teamwork and/or work autonomously
Displays a solid understanding of Microsoft Office product suite
Ability to demonstrate strong verbal and written communication skills
Ability to analyze data and make recommendations for improvement
Demonstrates strict adherence to banking regulations and internal policies
Required: High School Diploma with 2 years of banking experiencePreferred: Associates Degree with 2 years of fraud, risk, or investigative experienceShift - 8:00 a.m. to 4:30 p.m.Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
