Headquarters - Troy, MI
We are seeking a Telecom Sales Engineer with at least 5 years of experience in the telecommunications industry to create customized solutions for our customers by identifying their needs and engineering adaptations of our services. This role will have a deep understanding and be able to deliver technical presentations regarding our services. You will collaborate with our Sales Team to explain in detail how our services are better than our competitors and will deliver the best possible solution for their needs.
Prepare and deliver technical presentations explaining the Company's products and services to customers and prospective customers.
Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
Collaborates with the Sales Team to establish new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
Helps to prepare cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
Develops customer's staff by providing technical information, training, and answering questions they have regarding our services.
Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
Continuously updating knowledge of the Company's current products and services.
Assist in researching and developing new products.
Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
Contributes to team effort by accomplishing related results as needed.
Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
Keeps up to date on technology trends and updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Bachelor's Degree in engineering or a related field.
5+ years experience in the telecommunications industry as a sales engineer or similar role.
Extensive knowledge of the Company's services and the capability to understand the engineering processes that make them work (Dedicated Internet, Cloud Hosting, and Colocation)
Must have excellent customer service skills with the ability to identify ambiguous customer requirements and explain the technical aspects of how our products will solve their problem better than our competitor's products.
Advanced ability to graphically depict solutions in a compelling manner.
Exceptional problem solving and analytical skills.
Strong time management skills with the ability to be proactive and ensure the timely status of multiple projects.
Understanding of sales cycles and the solutions selling process.
Ability to be innovative and think outside-the-box.
Must have initiative and capable of working independently as well as within a team.
Health / Dental / Vision
PTO, paid holidays, additional paid day off for birthday
401k with 3% company match
Excellent company culture
Free beverages and snacks on-site
Employee recognition program
Are you skilled in explaining technological services to businesses? Do you have a unique capability in identifying unrealized customer requirements and gaining consensus on these requirements with the customer? Are you passionate about delivering the best solutions for a customer's problem? If so, we want to hear from you! This role will provide you with an opportunity to excel in all of these areas as well as perform research to help identify and develop new products.
Job Type: Full-Time
Salary: Commensurate with experience plus bonuses available
ManagedWay is a premier service provider for Dedicated Internet, Cloud Hosting, and Colocation Facilities to businesses, schools, and municipalities in dozens of cities across the United States, Canada, and Europe. Our mission is to provide superior communication services through innovative technologies that: Partners will select for their clients, Clients will want to recommend to others, and Employees are proud to be a part of. We seek to be the communication provider of choice by delivering reliable, secure, and innovative communication services to all businesses, large and small.
We are rapidly growing and actively seeking great people to add to our talented, motivated, and passionate team. Our culture embraces both teamwork and individual growth. We encourage self-improvement, advancement, and training. Apply today if you are interested in joining the team at ManagedWay and gaining a whole new experience!
ManagedWay is committed to providing equal employment opportunities to all applicants and employees without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or any other legally protected status in accordance with all applicable federal, state, and local laws.