Senior Production Specialist - Rib Mountain

• Ensures 100% donor and customer delight by treating new and donated items with respect and showing appreciation to the customer.
• Ensures production goals are met per the direction of the team leader, including table rotations at Outlet.
• Proficiently prices products per guidelines and ensures only saleable product makes it to the floor.
• Recognizes items to send to e-commerce based on e-commerce guidelines (in the retail environment only).
• Maintains a safe, neat, clean and organized work area, ensures walkways are clear of debris and merchandise and dumps garbage as needed while using all proper safety equipment.
• Adheres to proper operation and handling of material moving equipment.
• Changes out full gaylords utilizing full forks method (pallet jack) and labels full gaylords.
• Safely bands and shrink wraps pallets of various products securely for transportation and build/breakdown gaylords.
• Properly and accurately handles all paperwork such as manifests, packing slips and trailer content sheets.
• Assists team members and customers with oversized items.
• Ensures there is always a variety of quality product priced and ready for the store floor (in the retail environment only) and maintains accurate track of warehouse inventory.
• Serves as a positive role model, demonstrates a can-do attitude and assists in peer training and coaching of new or developing Team Members.
• Responds to price checks and serve as a resource when needed.
• Operates power equipment once certified (stacker and power pallet jack, tilt master, compactor, tipper and forklift) and loads/unloads trailers.
• Monitors compactor pressures and alerts leader when pick-ups are needed.
• Serves as back up store maintenance.
• Safely sorts hazardous donations into proper categories and value streams (in Outlet role only).
• Ensures accurate fulfillment of merchandise, supplies and fixtures (in New Goods role only).
• Photographs donated goods prior to listing (in E-Commerce role only).
• Proficiently and accurately describes items listed for auction in written form (in E-Commerce role only).

• Strong attention to detail.
• Basic math skills are preferred.
• Outstanding customer service skills.
• Willingness to jump in and help where needed.
• Previous experience in a retail or warehouse environment is preferred.
• At least a basic level of competency with computers or a willingness and ability to learn.
• Experience in operating a power pallet jack, power stacker, pallet jack, flatbed, tilt master, dolly, tilt truck, forklift, gaylord banding equipment or compactor is preferred.
• Willingness and ability to work various hours which may include holidays, evenings and weekends.
• At least a basic level of competency with Microsoft Windows and digital cameras is preferred (in E-Commerce role only).

• Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability and mobility to work in a production setting; to sit or stand for prolonged periods of time; to frequently stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate to heavy amounts of weight.
• Verbally communicate to exchange information.

Goodwill Industries