Payroll Implementation Specialist
- Clearwater, FL
- Permanent
- Full-time
- Demonstrates an intermediate understanding of Paid Time Off policies and assists new clients through the setup of their accrual policy(s).
- Demonstrates a thorough understanding of intermediate payroll rules and calculations, including but not limited to premium overtime pay, tips, certified, job costing, piecework, and/or multi-state workers, and how to properly apply in current system.
- Demonstrates an intermediate knowledge of state mandated paid leave policies including knowing when and how they are to be applied.
- Coordinates with internal departments for requested additional services (i.e. health benefits, timekeeping, COI’s, applicant tracking, employment handbooks, etc.)
- Assists with answering new client questions/concerns regarding pricing, contractual obligations, or additional services.
- Assists sales representatives with questions/concerns regarding FrankCrum policies and procedures.
- Educates clients on FLSA, state, and local payroll rules and regulations.
- Reviews and processes employee maintenance with accuracy and completeness following FrankCrum, federal, state, and local rules and regulations.
- Completes payroll setup in current software to include proper earning/deduction codes, preparation of payroll calendar, code filtering labor allocations, adding client reports, and ensuring proper billing setup.
- Works with new clients to obtain new hire documents, either electronically or through paper forms.
- Administers online training demonstrations of our HRIS platform for new clients.
- Demonstrates exceptional attention to detail when processing first payroll(s) by identifying payroll discrepancies and communicating directly with the client to educate on future payroll submissions.
- Escalates issues to appropriate internal teams and/or sales broker for support and resolution.
- Provides productive feedback on company software, training, and processes.
- Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family!
- Dental and Vision Insurance
- Short Term Disability and Term Life Insurance at no cost to the employee
- Long Term Disability and Voluntary Term Life Insurance
- Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
- 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
- Employee Assistance Program at no cost to the employee
- Flexible Spending Accounts for Medical and Dependent Care Reimbursement
- Health Savings Account funded by FrankCrum
- Paid time off and holiday pay
- Education reimbursement
- PTO cash out
- Tickets at Work
- Access to the Corporate America Family Credit Union
- Employee and client referral bonus programs
- Paid volunteer time