Front Office Specialist/General Office/HR Assistant

The Manufacturers'​ Association

  • Manheim, PA
  • $16.00 per hour
  • Permanent
  • Full-time
  • 24 days ago
  • Apply easily
Job SummaryAre you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a detail oriented and organized individual to join our growing team.The General Office/HR Assistant is responsible for fielding the phone calls from our customers and clients, completing general office tasks as well as assisting our Human Resources with project-based tasks.The ideal candidate thrives in a fast paced, office environment and has a passion for problem solving and completing tasks efficiently.Front Office Duties
  • Answer all RingCentral Lines – answers FAQs and transfers other calls
  • Charging pick up day invoices
  • Following up on NPNS on pick up day
  • Assist with clipboards as needed
  • Cover for Office Manager as needed
  • Office filing
  • Handle customer previews
  • Perform shipping audits on freight and box shipped paperwork
  • Keep sales tax spreadsheet current
Finance Duties
  • Enter invoices paid
  • Prepare initial documentation for chargeback responses
  • Prepare chargeback responses for submission
  • Track chargeback success
  • Handle the tracking of company assets
  • Update daily deposit
  • Send cases to collections
  • Verify auction division payments
  • Perform auction audits
  • Perform FedEx audits
  • Collect month end receipts and mail to accountant
  • Verify & track freight broker invoices
  • Close sales tax spreadsheets (backup)
Human Resource Duties
  • Maintain and orders office supplies
  • Maintain and orders warehouse supplies
  • Maintain and order first aid supplies
  • Monitor, refill and reorder inventory for candy machine
  • Maintain DOT records
  • Maintain surveillance system and reviewing video as needed
  • Handle research and logistics in developing HR strategies
  • Post open jobs on all platforms (back up)
  • Complete initial phone interviews
  • Set up working interviews
  • Schedule secondary interviews
  • Prepare HR paperwork for onboarding, training, etc.
  • Create new hire folders
  • Finalize all new hire files
  • Process termination paperwork
  • Handle logistics of scheduling & preparing quarterly conversations
  • Calculate time cards
  • Manage, track and reorder service awards and PCI gear
  • Prepare paperwork for company meetings
  • Schedule and handle logistics of companywide trainings
  • Update monthly employee highlights in breakroom
General Office Duties:
  • Assist with eBay listings
  • Take photos
  • Collect item information
  • Provide to Auction Ops for listing
Other Duties
  • Handle special projects as needed
  • Check in with manager before ending the day
  • Ensure coverage for time sensitive tasks when out of the office
  • Contributes to team effort by accomplishing related tasks and taking on additional tasks as needed
To succeed in this position, you must possess the following values:
  • Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
  • Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
  • Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do
  • Thick-Skinned - you embrace challenges and attack them head on
Perks
  • $500 hiring bonus provided once 90 days of service have been achieved
  • Paid time off
  • Flexible work schedule
  • 401(k) with very generous company match
  • Weekly paychecks
  • Workforce advocate with resource exploration & personal goal setting
  • Incentive plans
  • Holiday Pay
  • Employee referral program
  • Professional & personal development opportunities
  • Employee appreciation events
  • Advancement opportunities
  • Employee recognition programs
  • Casual environment
**we do not offer health benefits**Responsibilities & Duties
  • Answering telephone calls from our customers and clients
  • Handling HR related activities
  • Moving various projects forward with research and innovative ideas
  • Maintaining and ordering office supplies
  • Maintaining filing and records
  • Working with our Integrator to create and move forward employee wellness tasks
Qualifications & Skills
  • Previous work experience in customer service a plus
  • Knowledge of Microsoft Office
  • Quick and adaptable learner
  • Excellent communicator
  • Team player with a positive attitude; collaborative with colleagues
  • Exceptional written and verbal communication skills a must
Work ScheduleMonday through Friday 8:00am – 5:00pmHourly Rate$16 an hourPowered by JazzHR

The Manufacturers'​ Association