Patient Access Representative II - Skokie, IL

Edward-Elmhurst Health

  • Skokie, IL
  • Permanent
  • Full-time
  • 7 days ago
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:
  • Sign on bonus: N/A
  • Position: Patient Access Representative II PD
  • Location: Skokie, IL
  • Full Time/Part Time: Full Time
  • Hours: Monday-Friday: TBD
  • Required Travel: No
A Brief Overview:
The Patient Access Representative II PD is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage on a per diem basis. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.What you will do:
  • Greet and assist patients in a courteous and professional manner during the registration process.
  • Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.
  • Assist with more complex registration scenarios and problem-solving
  • Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.
  • Handle scheduling for specialized services and follow-up appointments.
  • Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.
  • Collaborate with insurance providers and billing teams to address insurance-related issues.
  • Assist with resolving complex insurance verification cases.
  • Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.
  • Ensure clear and effective communication with patients to address their questions and concerns.
  • Help patients feel comfortable and informed during the registration and scheduling process.
  • Assist in identifying process improvements to enhance patient experience.
What you will need:
  • Associates Degree Health Administration Preferred
  • Previous experience in patient access, healthcare administration, or a related field is required.
Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

Edward-Elmhurst Health