At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are looking for an Enterprise Sales Development Representative to focus on our Customer Engagement Solutions business organization. Our organization helps businesses in North America manage their online reputation, generate business, and deliver an exceptional customer experience. Our customers represent the “best of the best” in the home services and franchise industries and our products are built to match their specific needs.As an Enterprise Sales Development Representative, you will be responsible for caring for and supporting our VIP customers and prospects for pulseM, CustomerLobby, and/or Listen360, acting as the right-hand person for the Enterprise Account Executives and ensuring all expectations and performance metrics are being achieved. From working with C-Suite executives down to coordinating initiatives with your fellow sales cohorts, the E-SDR will facilitate a multitude of initiatives for our top customers and prospects whether it be prospecting, lead nurturing, project management or general help with administrative requests. Relationships will be created and maintained via email communications, inbound/outbound telephone calls, and ongoing business meetings. The position will report to our Director of Sales and will be a remote-optional role with offices in Oakland, Denver, and Atlanta.Responsibilities:Administrative assistance and general governance of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchisesIdentify new private equity/franchise groups and analyze brands already using our brands.Manage lead data in Salesforce (SFDC), associating companies with parent companies and cleaning dataProactive outreach via phone and email to your portfolio of prospects to source demos and contribute to team successProvide support in structuring presentation materials and reports for executive meetings that will help ensure expectations are met and results deliveredIdentify opportunities to increase revenue with existing customer baseContribute to the improvement of our Enterprise Sales workflows and efficienciesCollaborate with sales, marketing, and other functions ensuring cohesive communications to our top customers and that deadlines are being metTravel to partnership events and on-site kickoffs as necessaryExperience and skills we seek:2 or more years of relevant sales, lead generation or customer success experience working with enterprise-level customers, ideally in tech or SaaSCommitment to providing “wow” customer experiences, building on (and improving upon) our very high recommendation rateSuperb telephone etiquette and eloquent prose skillsProject management experience is preferredExperience with HubSpot and/or Asana is preferredProficiency with Office 365 and Salesforce is requiredWeb-savvy, comfortable with social media tools and all things web-relatedOutstanding organizational skills, with strong follow-through on tasks and keenly responsive to customer inquiriesHigh energy, positive attitudeA serious interest in learning, and sharing those learnings with others for the betterment of the organizationWhere:The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits and Perks:Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridContinued investment in your professional developmentDay 1 access to a robust health and wellness benefits package, including an annual wellness stipend.401k with up to a 4% match and immediate vestingFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramCompensation:On-target Earnings (OTE) for this position are $79,000 annually, combining hourly pay and commission. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
