Medical Coordination Assistant (MA)
Illumination Foundation
- Santa Ana, CA
- $22.00-24.00 per hour
- Permanent
- Full-time
- Obtain consult notes, radiology results, and lab results
- Providing the clinicians with results as soon as they become available
- Answer telephones, schedules appointments, and handle front - office responsibilities as needed, especially while at other sites
- Verifying patients insurance prior to visit and informing provider with information
- Ensuring that assigned EMR clinical inboxes are cleared once a week
- Set up exam rooms prior to patient entry, ensuring all necessary supplies are stocked and available
- Prepare, provide, and maintain patients' medical records/charts for clinician, nurse practitioner
- Assist nurse practitioners and doctors with examinations and other procedures relating to direct patient care, chaperoning, and other procedures
- Perform and record information on patients' vital signs, vision screening and other history
- Chart basic patient history, includes history of present illness or complaint, and past medical, family, and social history, perform surveys as requested
- Obtain, collect and label blood, urine and other specimens in accordance with regulations and patient policy; package and send specimens in the appropriate manner for transport to laboratories or storage
- Venipuncture for lab specimens of blood, give subcutaneous, oral or intramuscular injections of medication, and administering vaccines, after checking doses with provider
- Provide information to patients relating to referrals, follow up appointments, and explain and obtain necessary consents and authorizations
- Monitor inventory of medical supplies
- Clean/sterilize all used equipment, dispose of all specimens and waste according to health and safety guidelines
- Ensure all documentation regarding tests, specimens, and supplies are completed and maintained in accordance with clinic procedures and requirements
- Call in medication refills to pharmacy for prescriptions when there is no change to dosage or medication if asked by provider
- When answering calls determine if the solution can be handled within your scope of practice (i.e. are there refills at pharmacy). If not, leave a case note for clinician with information needed
- Answer all case notes from clinicians within 24 hours and return to clinician
- Do not triage patients by illness, provider is to determine appropriate patient care, unless in an emergency find clinician, or if appropriate call 911
- Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
- Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.
- Provide care utilizing infection control measures that protect both the staff and the client according to OSHA standards.
- Conduct medication reconciliation and ensure proper disposal and pickup of bio-medical/pharmaceutical waste.
- Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage room.
- Ensure medical equipment remains in operating conditions.
- MA/EMT Certification
- Bilingual English and Spanish
- Associate degree in a medical field
- 2+ years of working in the healthcare field
- Strong verbal and written skills
- Superior customer service skills
- High level of professionalism
- Medical Insurance funded up to 91% by Illumination Foundation Medical Group (Kaiser and Blue Shield), depending on the plan
- Dental and Vision Insurance
- Life, AD&D and LTD Insurance funded 100% by Illumination Foundation Medical Group
- Employee Assistance Program
- Professional Development Reimbursement
- 401K with Company Matching
- 10 days' vacation PTO/year
- 6 days sick PTO/year
- 10 days holiday PTO/year