
VP, Facilities Services
- Denver, CO
- $125,000-150,000 per year
- Permanent
- Full-time
- Strategic Leadership & Planning:
- Develop and implement comprehensive facilities strategies that align with organizational objectives, CGM strategies, and asset management plans.
- Conduct regular assessments of the regional facilities team's current capabilities and future requirements.
- Collaborate with CGM to support property analysis and annual property budgeting.
- Contribute to strategic planning and oversee operational performance metrics, including unit turn times and maintenance request response times.
- Support Regional Facilities Managers (RFMs) in implementing communication strategies to enhance property performance.
- Foster strong, collaborative relationships with CGM leadership.
- Operations Management:
- Oversee RFMs and property support/facility operations, including preventive maintenance, high-level work order data analysis, inspection completion, maintenance quality, security, and cleaning, ensuring efficiency, safety, and regulatory compliance.
- Develop and implement facility management platforms, policies, and procedures to optimize performance and streamline processes.
- Serve as an escalation point for major system failures, safety concerns, and emergency responses.
- Financial & Project Management:
- Create and manage the comprehensive CG RES Facilities Services operational budget, encompassing revenues, expenses, and interdepartmental allocations, to meet financial objectives.
- Work closely with RFMs to identify capital expenditure (CapEx) needs, assist in property budgeting for maintenance and future CapEx, and collaborate with CG RES CapEx Services for project execution.
- Support utility consumption reviews and drive cost reduction through efficiency initiatives.
- Vendor & Relationship Management:
- Maximize the use of Cardinal Group's strategic vendor partnerships for property needs supported by the Facilities Services team.
- Supervise and manage relationships with vendors, contractors, and service providers, ensuring quality service, contract compliance, and cost-efficiency.
- Build and maintain strong strategic alliances with external industry contacts, including developers, real estate brokers, and asset managers.
- Collaborate with property management teams, asset management, development, and other internal stakeholders to ensure successful technology and initiative implementation.
- Team Leadership & Development:
- Lead, mentor, and develop a high-performing team of facilities professionals, fostering a culture of excellence and continuous improvement.
- Conduct ongoing training and development for facilities staff to enhance capabilities and ensure adherence to best practices.
- Lead compliance efforts for workplace safety and accessibility, and develop emergency preparedness and disaster recovery plans.
- Technology & Innovation:
- Evaluate and implement technology solutions to streamline operations, improve reporting, and enhance communication capabilities (e.g., smart home features, access control systems, energy efficiency initiatives, security systems).
- Leverage building technology platforms and company systems to analyze costs, schedules, vendor performance, and identify efficiency trends.
- Education:
- Bachelor's degree in Facilities Management, Business Administration, Engineering, Construction, Real Estate, or a related field.
- Master's degree or certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), LEED Accreditation, BOMA, or PMP are often preferred.
- Experience:
- Minimum of 7-15+ years of progressively responsible experience in facilities management, with at least 5+ years in a leadership role.
- Extensive experience managing multi-site or national multifamily portfolios.
- Experience managing large-scale projects, capital expenditures (CAPEX), renovations, and maintenance operations.
- In-depth understanding and knowledge of building mechanicals, preventive maintenance, and maintenance best practices.
- Experience with institutional quality tenant improvements and the repositioning of assets.
- Technical Skills:
- Expertise in building systems, maintenance processes, and safety regulations.
- Strong knowledge of construction methods and technology.
- Proficiency in financial analysis, budgeting, and forecasting.
- Familiarity with property management software (e.g., Entrata, RealPage, Yardi Voyager) and revenue management software.
- Demonstrated experience with commercial building engineering, building automation, building management systems, access control, sensors, and connected devices (IoT).
- Leadership & Soft Skills:
- Coaching and Change Management
- Exceptional leadership, communication (verbal and written), and interpersonal skills.
- Strong analytical, problem-solving, and critical thinking abilities.
- Proven project management and organizational skills, with the ability to multitask and prioritize effectively.
- Ability to build consensus across all levels of the organization and with external stakeholders.
- Results-driven with a strong work ethic and attention to detail.