
Sales Operations Project Manager
SPX Corporation
- Overland Park, KS
- Permanent
- Full-time
- Serve as the primary point of contact for customers, sales reps, and Mechanical Contractors/General Contractors (MC/GCs) throughout the project lifecycle.
- Project coordination and execution:
- Manage orders, including SAP: pricing, order entry, drawings, submittals, change orders, developing execution plans and generate project documents as needed.
- Coordinate schedule with customer and MC/GC to ensure construction activities align with drawings and specifications.
- Coordinate cross-functional teams to resolve customer issues and maintain alignment on schedules and specifications
- Coordinate shipments of cooling towers with SPX or client shipping teams and carriers.
- Coordinate with the construction team if installation is included in the project scope.
- Lead the resolution of Quality Management System (QMS) and warranty claims, warranty field work, including root cause analysis and corrective action planning
- Oversee plant visits and storage yard inspections as needed to ensure on-time delivery and quality standards
- Coordinate consolidation and inventory of vendor-supplied items and ship-loose components.
- Identify material shortages and coordinate with factory on replacement and supplemental material.
- Oversee project closeout, including collection and distribution of O&M manuals.
- Budgeting, Cost Management, and Materials:
- Manage material demands, deliveries, vendor supplied items.
- Analyze job site productivity (if installation is included in scope), identify risks and opportunities, and support supplemental work order tracking.
- Monitor and protect project margins by managing change orders, freight, and supplemental shipments.
- Utilize SAP, Ariba, and customer specific platforms to manage order details, production schedules, and field issues.
- Process, evaluate, and resolve any internal/external audits.
- Other:
- Prepare and deliver VOCs (Voice of Customer) with end users, mechanical contractors and strategic customers
- Submit lessons learned, drive quality/process improvement initiatives, and support peer training.
- Meets quarterly margin goals
- Meets quarterly revenue goals
- Timely and complete shipment execution
- Annual customer survey
- Customer Focus
- Leadership and team management
- Aligning Performance for Success
- Continuous Improvement
- Facilitating Change
- Building a Successful Team
- Building Strategic Work Relationships
- Building Trust
- Gaining Commitment
- Planning and Organizing
- Delegating Responsibility
- Coaching and Developing Others
- Continuous Learning
- Communication
- Bachelor's degree required; Engineering, construction management, or business degree preferred
- Minimum 5-7 years of project or construction management, customer service in a technical/industrial environment, mission critical experience is a plus
- Familiarity with HVAC, industrial cooling, and project planning
- Strong time management skills with the ability to prioritize effectively
- Ability to read and interpret construction drawings
- Understanding of vendor PO processes, logistics, and contract execution
- Experience with SAP, Ariba, Salesforce and order/forecast systems preferred
- Technical aptitude with Microsoft Excel, Word, and Project
- Provide project management support, up to 20%+ travel
- Willingness to travel at least 50 percent of the time
- Demonstrate a clear sense of urgency and direction
- Effectively communicate with representatives, contractors, vendors and end user
- Lifting up to 40 pounds, bending/stooping
- Keyboarding/typing
- Ability to read effectively from a computer screen and/or paper copy
- Ability to manage multiple priorities in a fast-paced environment
- Ability to travel to plants, yards, and customer sites as needed
- Office environment with varying degrees of noise levels
- Outside at times; may be exposed to bad weather, including excessive heat, cold and/or noise
- The position may require working occasionally outside normal working hours.
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
- Integrity
- Accountability
- Excellence
- Teamwork
- Results