Salesforce Administrator
Kharon
- Denver, CO
- $125,000-140,000 per year
- Permanent
- Full-time
- Review, validate, and process weekly/monthly reports from resellers, submitted orders, opportunities, and commission reports to ensure accuracy and completeness.
- Monitor system performance, implement updates and patches, optimize storage, and document configurations and troubleshooting guides.
- Build and maintain workflow rules, approval processes, and automation using Flows, Rollup Helper, and other tools to streamline business operations.
- Customize Salesforce with custom objects, fields, record types, page layouts, and validation rules to align with evolving business needs.
- Provide day-to-day user support by managing Salesforce cases, troubleshooting issues, and implementing proactive solutions to reduce recurring problems.
- Ensure data quality by performing audits, deduplication, data cleansing, and enforcing governance policies across all records.
- Manage data imports and exports, ensuring cleanliness and accuracy.
- Develop and maintain reports and dashboards to track sales performance, pipeline health, and revenue forecasting, ensuring data-driven decision-making.
- Maintain and troubleshoot Salesforce CPQ to support approvals, quoting, pricing accuracy, and reporting, ensuring compliance with business strategies.
- Collaborate with sales, finance, and operations teams to refine processes, gather requirements, and implement system improvements that align with company goals.
- Provide CPQ training and user support through hands-on sessions, self-service materials, and ongoing assistance to improve adoption and efficiency.
- Expertise in Salesforce CPQ quoting, configuration, and customization.
- Strong data management skills, including data cleansing, deduplication, imports, and exports.
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
- Preferably 3-5+ years of hands-on Salesforce administration experience in a sales-driven or SaaS environment.
- Salesforce Administrator Certification (ADM-201) required.
- Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist preferred.
- Familiarity with Agile or Scrum methodologies for system updates and enhancements is a plus.
- Excellent problem-solving and troubleshooting abilities for user issues and system enhancements.
- Strong collaboration and communication skills to work effectively with sales, finance, and operations teams.
- Fully sponsored medical, dental, and vision
- FSA program for both medical and dependent care
- 401k + Roth with matching and immediate vesting
- Paid time off + 11 paid holidays