General Manager

1-800 Water Damage

  • Louisville, KY
  • $80,000 per year
  • Permanent
  • Full-time
  • 20 hours ago
Benefits:
  • Performance Bonuses
  • 401(k)
  • Company car
  • Paid time off
Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to it's original condition, while restoring what truly matters - health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.Job Duties
  • The General Manager leads and directs work of the Management Team including scheduling, assigning responsibilities, and setting expectations.
  • Manage performance of the Management Team, including performance evaluations, coaching, mentoring, and accountability.
  • Plan and implement weekly, monthly, and yearly financial budgets.
  • Oversee all Water, Fire, Mold, Smoke, and Trauma projects to ensure IICRC standards are being met.
  • Hold Team Members accountable to operational and quality standards.
  • Foster communication.
  • Hire, Train, Retain, and develop Team Members.
  • Scope development, negotiation and agreements w/customers.
  • Consistently identify potential jobsite hazards.
  • Scope development, negotiation and agreements w/adjusters, property owners, and consultants.
  • Provide oversight/Audit necessary field documentation that results in a successful Job Scope/Estimate. i.e.-photos, room pictures, PRE/DURING/ & POST completion, accurate MICA or similar record of drying conditions reports, signed work authorizations, liability releases & Certificate's of Completion.
  • Create accurate itemized job cost summaries utilizing Xactimate, Symbility & Time/Material factoring for mitigation, remediation and reconstruction or other similar services.
  • Weekly follow-up with adjusters/customers regarding job scope cost summaries & payment status.
  • Apply Industry TPA Program standards and ensure compliance with their requirements (XactAnalysis, Alacnet, iRestore).
  • Participation in a rotation emergency phone call list to coordinate after hours emergency services with the on-call technicians.
  • Create accurate floor plans in Xactimate Sketch.

1-800 Water Damage